Windows 10: Computer Sound Issues

Hello everyone, first time posting onto the Microsoft community forum so I apologize in advance if this is not the right thread to ask such question.


I recently bought a Razer blade 17 and the audio is starting to bug and im trying to understand what the issue is. Every time I play the music there seems to be a static noise in the background and it continues a few seconds after I stop the music. This is extremely prevalent when im in a zoom call and the static noise in the background constantly goes in and out when people start and stop talking. I tried attaching a .mp3 on the problem but it doesn't seem like it's allowed. Initially, this problem was solved when I just restarted my computer but now that doesn't work anymore.


I checked the outputs and drivers and they all seem to be updated and running the latest software. Also I have windows updated to the latest version.


Any ideas on ways to solve the issue?

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound Quality

One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.

 

Headphone Sound Issue

Hello,

This issue could be related to the drivers on your computer or there's a problem with the headphones itself. For us to effectively assist you, we would like to ask a few questions:

• Could you tell us when did the issue start?
• Are you referring to brand new headphones?
• Have you tried updating the sound card drivers on your computer by checking the latest driver that is available from the manufacturer's website?
• Have you tried all the troubleshooting steps provided in this article? If not, we advise that you try to perform
  the steps in the article and see if it helps.
  

Meanwhile, if you haven't tried downloading and installing the latest driver from the manufacturer's website, we suggest that you try it and check if you will experience the same issue.

Do get back to us so that we can further help.