Windows 10: Computer started locking up after Windows update

Discus and support Computer started locking up after Windows update in Windows 10 Installation and Upgrade to solve the problem; Since Windows update my computer has been locking up. It started when Chrome was on and initially I thought it was Chrome problem. But then my computer... Discussion in 'Windows 10 Installation and Upgrade' started by David Phonsukha, Feb 11, 2019.

  1. Computer started locking up after Windows update


    Since Windows update my computer has been locking up. It started when Chrome was on and initially I thought it was Chrome problem. But then my computer locked up when I used Exel. My antivirus is Avast and I use P all-in-one, Windows 10, 64 bit and Office 365.

    I tried to reinstall Windows 10 and think that I should roll back to a restore point

    :)
     
    David Phonsukha, Feb 11, 2019
    #1
  2. AsRock Win User

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Feb 11, 2019
    #2
  3. Lock screen not working properly on Windows 10 computer.

    Hi Oshith,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change in lock screen settings.

    To assist you better, please provided us the information below:

    • When you say that "It is not flapped over to password when clicking", you tried to check the issue by clicking through external mouse?
    • Have you made any changes to the computer prior to the issue?

    I suggest you to follow the steps below to change the picture of the lock screen and also try to update Display Adapter driver.

    Step 1: I suggest you to follow the steps below to set the lock screen pictures.

    1. Right click on Desktop screen.

    2. Then click on Personalize.

    3. Click on Lock Screen.

    4. Try to select the lock screen picture.

    Step 2: I recommend you to update the latest driver for display adapter in Device Manager.

    1. Press Windows Key + R Key.

    2. Then type “devmgmt.msc” without the quotes and hit on
    Enter Key.

    3. Expand Display Adapter.

    4. Right click on the driver and click on Update driver software.





    Please get back to us with an update on issue with lock screen, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Feb 11, 2019
    #3
  4. Computer started locking up after Windows update

    Computer stuck at lock screen and after Anniversary Update on Windows 10

    Hi,

    Do let us know if you are able to see any error message/ error code with locking the computer.

    Let us try the below steps to unlock and check if it helps.

    • I suggest you to restart the computer, try to unlock and check if the issue persists.
    • Use On-screen keyboard to type in your password and check if it helps.
    Click on the Ease of access on the lock screen at the right-bottom corner, turn on
    On-screen keyboard to type the password.

    Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

    Thank you.
     
    Deepika Gowda, Feb 11, 2019
    #4
Thema:

Computer started locking up after Windows update

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