Windows 10: Computer stuck in restarting after update

after updating my computer it did a restart and it has been stuck since that and wouldn’t stop.

my computer is Acer Aspire 5 A515-51G-81KB and using Windows 10 Pro

:)

 

Computer not booting to desktop, stuck at Restarting screen

Hi Fred,

Thank you for posting in Community.

The issue might occur if the system is not Shut down properly. As you have already tried restarting the system several times, I suggest you to perform a Power Drain by following the steps provided below and check if it helps.

• Turn Off the computer and remove the power cable.
• Long press the Power button for 15-20 seconds.
• Plug in the power cable and switch on the computer.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

2019-04 Cumulative Update KB4495667 stuck in restart to finish

My Pc runs Windows 10 Home 64 Bit v 1809

I noticed that Windows Update has had indigestion with the latest Cumulative Update (2019-04 Cumulative Update for Windows 10 v 1809 for x 64 bases systems KB4495667) which is stuck Requiring a restart to finish installing.

I have restarted several times with no luck.

Have also run the Trouble Shooter which could not identify the problem.

I then checked for updates in case it would offer it again, but all that was listed was 2019-02 Cumulative Update for NET Framework 3.5 and 4.7.2 KB4486553 which has Successfully installed.

KB4495667 still refusing to do so.





I have downloaded it from from the Windows Update Catalogue ... file windows10.0-kb4495667-x64_a0713c961b994da102ee4a300d2f571ec567af20.msu

What is the safest thing to do now, do I just double click to install it?

I am no computer expert so will need easy to follow steps.