Windows 10: Computer turning off instead of going to sleep

Hi, so I've been having an issue for a few weeks now where when my computer should be going to sleep both manually and by going idle, it instead just shuts down. Here is a post I had made on Reddit describing the issue between the dotted lines:--------------------------------------------------------------------------------So for the past week or so, whenever I put my computer to sleep manually or when it goes to sleep for being idle based on my power settings, it just turns off completely instead of going to sleep.I've tried Googling this and most sites offer "solutions" to try, such as th

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iTunes stops playing when the computer go to sleep

Hi Ross,

Sleep mode is designed to stop all actions on a computer as it puts the device to a low-power state. Since you want to continue using a program even while your computer is locked, we suggest turning off Sleep mode by following these steps:

• Click Start.
• Go to Settings.
• Click System.
• Choose Power & Sleep from the left pane.
• Under Sleep, choose Never.

Let us know if you have any other concerns about your computer.

 

Computer Shuts Down Instead of Going to Sleep

I have an ASUS Q550LF laptop running Windows 10, 64 bit. Instead of going to sleep, it shuts down. This happens whether I close the lid, let it idle for a while, or select sleep from the shutdown menu options. I've looked up the issue, and it seems to be
fairly common, but none of the solutions I've found have worked.

Things I've tried:

• Changing the values in Power Options
• Updating my IMEI driver
• Disabling my IMEI driver
• Checking the BIOS to make sure Power Saving mode is enabled

Solutions I've seen that I can't do:

• Roll back the IMEI driver to a previous version - I don't have a previous version of the driver to roll back to, and I can't seem to find one online, so I can't do that
• Uncheck the 'Allow the computer to turn off this device to save power' option in the Power Management tab of IMEI Properties - This tab doesn't exist for me

I'd greatly appreciate any help.

 

Computer Shuts Down Instead of Going to Sleep

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

I suggest you to try the steps provided on this link to fix the issue with your laptop:

https://windowsreport.com/windows-10-turns-off-...

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products often classified as a PUP (Potentially Unwanted Products). Thoroughly research
any product advertised on the sites before you decide to download and install it.

Hope this helps

Sincerely,

Louie