Windows 10: Computer Unable to Shutting Down

Discus and support Computer Unable to Shutting Down in Windows 10 Performance & Maintenance to solve the problem; I can't turn off my laptop. Even though I have used windows that are up to date and checked my security device, the results are fine. Please guide and... Discussion in 'Windows 10 Performance & Maintenance' started by Iftika_Rahmi, Jan 12, 2021.

  1. IFTIKA_RAHMI
    Iftika_Rahmi Win User

    Computer Unable to Shutting Down


    I can't turn off my laptop. Even though I have used windows that are up to date and checked my security device, the results are fine. Please guide and help for my problem, thank you.
    Here what I have been doing for trying to turn off my laptop:

    1. Disable turn off fast start up didn't work

    2. Windows Up to Date

    3. There is no issue about windows security

    4. Run Troubleshoot Couldn't Identify the Problem

    5. I tried this too https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca but it didn't work

    :)
     
    Iftika_Rahmi, Jan 12, 2021
    #1
  2. ERNIE SAN
    Ernie San Win User

    Windows 10 is unable to complete shut down

    We suggest doing these troubleshooting steps below:

    Method 1. Hard Reset

    • Shut down your computer.
    • Remove the cable and wires connected to your computer.
    • Press the Power button for 10 seconds to completely drain your device.
    • Check if there's any changes.
    Method 2. Shutdown trick.

    • Press Windows key.
    • Press and hold Shift.
    • Click the Power icon.
    • Select and click Shutdown.
    Let us know the outcome.
     
    Ernie San, Jan 12, 2021
    #2
  3. XARZU
    xarzu Win User
    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
     
    xarzu, Jan 12, 2021
    #3
  4. SYED MD BILAL
    Syed Md Bilal Win User

    Computer Unable to Shutting Down

    Unable to boot the computer.

    Hi Samid,

    Thank you for posting your query on Microsoft Community.

    Before we proceed, we would require more information to assist you further.


    • What is the make and model of your computer?

    I suggest you check if you are able to boot into Windows Recovery Environment using installation media. Follow the steps provided below and check.

      • Insert the installation USB and boot Windows 10 from it.
      • In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
      • Click on ‘Repair your computer’ and select ‘Troubleshoot’.
    Check if you are able to boot to this window. If you are unable to boot to this window, I suggest you to contact the manufacturer and check.

    Hope this information is helpful. Reply us with this information to assist you further.

    Thank you.
     
    Syed Md Bilal, Jan 12, 2021
    #4
Thema:

Computer Unable to Shutting Down

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