Windows 10: Computer used to blue screen, now no display on startup

I've got a client's Acer Aspire M3xxx Desktop. Came with Windows 7, now it's running Windows 10. She said it's been blue screening for a while, and she finally had me take a look at it when it wouldn't put out any video at all when it boots up. It doesn't beep on POST but apparently never did, so that doesn't help isolate the situation, either.

I connected the hard drive to my workstation PC and tried to look at the latest event logs. Nothing out of the ordinary except for some avast updater errors and 4 warnings. The warnings said that there was a certain task that took unusually long (64 seconds, apparently) which was when it was booting up. It then said something about I/O. So my theory could be with the motherboard but I have no idea because what it's giving me is vague.

Is there a better way to diagnose this? Or any theories as to what's happening?

Here are a couple of event logs.

:)

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.