Windows 10: Computer Will Not Go to Sleep

I have my son's computer set to turn on the screensaver after 15 minutes and go to sleep after 30 minutes. However, neither of these occurs. The computer is up to date and I've double checked the settings and can't find anything wrong. I suspect a program is preventing it from sleeping but I'm not sure and don't know how to check for this. Can someone please help? Thank you!

:)

 

Computer Sleep Option Missing in Settings

The Settings Power and Sleep menu in Settings should list Screen and Sleep, where Sleep is used to tell when the PC goes to sleep. Sleep is missing, so my computer never sleeps. Fast startup and Hibernate are not enabled. I used Tutorial Add or Remove Sleep in Power menu in Windows 10 to change the registry while in administrative mode, but sleep still is not seen. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FlyoutMenuSettings now lists :1: It was 0 before the change.

I cannot get a large image, so will type Default REG_SZ (value not set) ShowHibernate REG_DWORD 0X00000000 (0) ShowLockOption REG_DWORD 0X00000000 (1) ShowLockOption REG_DWORD 0X00000000 (1) I used Option 3 to add sleep using the Group Policy Editor. The steps seemed to work fine, but sleep is still missing. I’m using a “new” refurbished Dell T3500 workstation with mbr running the current version of win10. I have a number of these computers, and the other all have the normal sleep mode . Any suggestions? Jim

 

Computer sleeping

Hi,

For us to better understand your concern, kindly answer the following questions:

• When did the issue start?
• Were there any changes made on your computer before encountering the issue?
• What are the troubleshooting steps you've done so far?
• Is you computer going to sleep while you're using it?
• How many minutes does it take before your computer goes to sleep?

Hope to hear from you soon.

 

After Windows 10 Anniversary Update Computer Not Sleeping

Hello.

Does disabling the HID-Complaint Touch Screen driver resolves the issue? If yes, we suggest that you disable it and see if your device go into Sleep mode after a period of inactivity.

We also suggest to check if the settings of the Power Options of your device are set so that the device will go into Sleep mode after a period of time. You may follow the steps below to check is Sleep mode is enabled on your device:

• Press the Windows button + X, then click on
  Power Options.
• Click Change when the computer
  sleeps.
• Change the settings to your preferred settings.

Keep us updated on the results.

Regards.