Windows 10: Computer Will not stay Shut-down

Discus and support Computer Will not stay Shut-down in Windows 10 Performance & Maintenance to solve the problem; Hi all, My PC shuts down normallyEdit : I mean fans,screen,keyboard lights,HDD and Power light, all turn off , but after 5 Seconds it will start by... Discussion in 'Windows 10 Performance & Maintenance' started by Hosam AlKhayyat, Dec 29, 2020.

  1. Computer Will not stay Shut-down


    Hi all,

    My PC shuts down normallyEdit : I mean fans,screen,keyboard lights,HDD and Power light, all turn off , but after 5 Seconds it will start by itself this goes also fro sleep and hibernate

    I have tried the following methods to resolve the issue but to no avail :

    1 shutdown /s /f /t 0

    2 batch file of 1 above.

    3clean registry

    4sfc from here Use the System File Checker tool to repair missing or corrupted system files microsoft.com

    5clean boot

    6disable Auto restart from advanced system configuration>startu-up and recovery

    7disable fast boot from power plan settings

    8reset the power plan

    9creat a new power plan

    10reset BIOS to default
    11Updated Graphics and WIF/Bluetooth drivers
    12 Run Troubleshooter>Powerand finally
    13 reset PC.


    from the maintenance and reliability report, I get "windows was not properly shut down""- always- , and sometimes the below :

    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 15e

    Parameter 1: 1

    Parameter 2: ffffc80cf76051a0

    Parameter 3: ffffc80cdfee7360

    Parameter 4: 47

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.19042.2.0.0.768.101

    Locale ID: 1033



    Extra information about the problem

    Bucket ID: LKD_0x15E_FATAL_MINIPORT_ERROR_MINIPORT_REQUESTED_PLDR_4_0_IMAGE_Netwtw08.sys




    My PC is HP envy x360 15 MY 2019



    Any help is highly appreciated, and Thanks In advance

    Hosam

    :)
     
    Hosam AlKhayyat, Dec 29, 2020
    #1

  2. The light on the power button stays on even after shut down.

    Hi,

    Thank you for posting your query on Microsoft Community.

    As per your description, I understand that the light on the power button stays on even after shut down.

    We will assist you to resolve the issue.

    This issue may arise due to various reasons:


    • System not properly shut down or might be in sleep mode.

    • Power cord connected to the device.

    • Change in the settings.
    I would appreciate if you could answer few questions to narrow down to the issue.


    • What is the make and model of the computer?

    • Did you make any recent changes to the settings?

    • Does the CPU fan spins after the shutdown?
    As an initial troubleshooting step, (if you are using a laptop).

    Unplug the charger from the lap top and check if the issue persists and also try to shut down from the lock screen.

    If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

    Follow these steps to run Power troubleshooter:

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Power.

    5. Follow the on-screen instructions to run the troubleshooter.

    6. Check if issue persists.

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Dec 29, 2020
    #2
  3. Computer will not shut down

    I have tried all the things listed on web and my computer will NOT stay shut down.... Win8.1 OS I will push the "shut down" button in the lower right hand corner and it shuts down and within 30 seconds it comes back on.
     
    sunyflowers, Dec 29, 2020
    #3
  4. xarzu Win User

    Computer Will not stay Shut-down

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
     
    xarzu, Dec 29, 2020
    #4
Thema:

Computer Will not stay Shut-down

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