Windows 10: Computer will not wake up after new windows update

Discus and support Computer will not wake up after new windows update in Windows 10 Performance & Maintenance to solve the problem; I just upgraded my HP PC to Windows 10 from the update function. When my computer goes to sleep nothing wakes it up. I have to push the power button to... Discussion in 'Windows 10 Performance & Maintenance' started by ChrisSaindon, Apr 3, 2020.

  1. Computer will not wake up after new windows update


    I just upgraded my HP PC to Windows 10 from the update function. When my computer goes to sleep nothing wakes it up. I have to push the power button to shut it off then push it again to start it back up. Sometimes I have to push the power button twice. Once will not start it but I cut it off then push it again and it starts up. Thanks

    :)
     
    ChrisSaindon, Apr 3, 2020
    #1
  2. John Sarc Win User

    computer wake-up after sleep

    Hi Bill,

    There's a possibility that the settings that enables your Space bar to wake your computer up from sleep was reset after updating Windows. If this what had happened, we suggest that you just re-set it up. See the steps below on how to do
    so:

    • Press Windows key and type keyboard in.
    • Click on Keyboard option and a pop-up windows should show up.
    • From there, go to > Hardware tab > Properties >
      Change settings > Power management > Allow this device to wake the computer >
      OK/Apply.

    Try the if the steps did work and let us know any updates.
     
    John Sarc, Apr 3, 2020
    #2
  3. computer wake-up after sleep

    Did all the steps exactly as shown above and "Allow this device to wake the computer" was already selected.

    I think you might have miss-understood the problem. It appears that the computer is waking up, but it doesn't re-connect to my display. I have to turn off the display and turn it back on to get my display to to re-connect. This was not a problem prior to
    the last Win 10 upgrade.
     
    Bill McCormick_5407, Apr 3, 2020
    #3
  4. Computer will not wake up after new windows update

    waking up my computer

    Hi Virginia,

    For us to properly isolate the issue in waking up your computer, we would like to know the following:

    • What is the make and model of your computer?
    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Aside from a hard shut down, to make sure that we have not missed on anything, what other troubleshooting steps have you done so far?

    In the meantime, we suggest that you check if the wake on keyboard option is enabled. To check this, open
    Device Manager > Keyboards > HID Keyboard Device >
    Power Management, and then disable the Allow this device to wake the computer feature (standard value).

    We would appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, Apr 3, 2020
    #4
Thema:

Computer will not wake up after new windows update

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