Windows 10: Computer Wiped On Login

Hi all,

Has anyone heard of a computer being wiped on login? I'm trying to explain it to my colleagues and I can't do it properly.

We're having people's computers delete all apps and then move their data to C:\Windows.old\users\%username% but I remember a scenario where there would be two login boxes for the same user, one in a circle and one in a square and if you clicked the other one (I can't remember which) the wipe wouldn't happen. The active one would also warn you that the wipe would happen.

If anyone knows where I can get a screen shot. of the one that warns you of the wipe, that would also be appreciated.

This is in version 1903 / 1909.


Cheers,

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Wiping computer

Your report suggests that your installation has suffered some damage which prevents Windows from doing a reset. In such stubborn cases I would do this:

1. Create a new media installation disk:
   
   Windows 10 herunterladen
2. Run setup.exe on this disk.

It would wipe everything, including your data and all applications.

 

Random account appeared on login to my computer

Hi Mathew,

Thank you for getting back to us.

I suggest you to try the below steps to remove the user account from your computer.

• 
  Login to your computer through administrator account.
  
• 
  Press Windows key + r and type
  netplwiz, hit Enter.
  
• 
  Select the user account, you want to remove.
  
• 
  Click on the Remove button.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.