Windows 10: Computer won't restart/shutdown

Discus and support Computer won't restart/shutdown in Windows 10 Ask Insider to solve the problem; Let me start off by saying that I have 25+ years in windows (workstation and server) but I need a second set of eyes on this. Issue: Computer will not... Discussion in 'Windows 10 Ask Insider' started by /u/Equillian, Nov 13, 2019.

  1. Computer won't restart/shutdown

    Let me start off by saying that I have 25+ years in windows (workstation and server) but I need a second set of eyes on this.

    Issue: Computer will not restart or shutdown.

    Behavior: On shutdown or restart, it goes through the normal process, monitors turn off, but the computer does not. It's like there's no 'final signal' to actually shutdown or restart

    Rough Specs: i7, 32gb ram, samsung ssd

    Troubleshooting Steps:

    1. running shutdown /r, shutdown /u - even tried shutdown /m from another computer.
    2. checked event log. Windows seems to think it's restarting / shutting down correctly
    3. Attempted shutting off every power option I could find: fast startup, hibernation, turned off all bios apci stuff
    4. Completely wiped and reloaded OS (a couple times)
    5. Installed linux (restarts and shuts down no problem on Utuntu and Linux Mint)
    submitted by /u/Equillian
    [link] [comments]

    /u/Equillian, Nov 13, 2019
  2. little cat, Nov 13, 2019
  3. Ryan Win User
    Windows 10 won't shutdown

    I upgraded to Windows 10 a month ago, and since then I have not been able to shutdown(or restart) my computer other than holding the power button.

    Choosing Shutdown or restart from the menu does nothing ( doesn't close any programs )

    Running shutdown -r -t 0 ( or any shutdown command from the command line ) results in a "procedure not found" error message. (I checked that it exists in the system32 folder)

    Steps taken:

    • made sure "fast boot" is turned off
    • made sure power buttons are set to shutdown
    • re-created my power settings profile
    • ran sfc /scannow and found a few corruptions
    • ran chkdsk and it came back with no errors
    • ran Windows updates but it is stuck at Update Home 1511 because it can't restart.
      • I ran Dism /Online /Cleanup-Image /RestoreHealth After completing 20% I received the error: "The remote procedure call failed"
      • I uninstalled Toshiba Eco Smart utility, and confirmed there are no updates through Toshiba.

    I have a Toshiba satellite Windows 10 x64.
  4. Computer won't restart/shutdown

    The computer shutdown itself restart?

    Hi Tín,

    A computer can shutdown based on the instructions given to its power settings. If you are using a laptop, there’s an option that when you are just closing a lid, it can shutdown your computer.
    To ensure that we can provide the appropriate resolution to your concern, we’d like to ask you a few questions:

    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • What activity are you performing that may trigger to shutdown your computer?
    • Can you provide us a screenshot of your power settings?
    • Are you using a laptop or desktop computer?

    We’re looking forward to your response.
    Johann Eva, Nov 13, 2019

Computer won't restart/shutdown

  1. Computer won't restart/shutdown - Similar Threads - Computer won't restart

  2. Computer restarts after shutdown

    in Windows 10 Ask Insider
    Computer restarts after shutdown: [ATTACH] submitted by /u/BigBossXDiana [link] [comments]
  3. Computer restarts after shutdown

    in Windows 10 Performance & Maintenance
    Computer restarts after shutdown: Hello, A while ago, my pc started to restart after I try to shut it down. The things that I have already tried is: -using cmd to shutdown -disabling fast boot -disabling wake timers both in advanced power settings and task scheduler -disabling auto restart after...
  4. computer randomly restarts or shutdowns

    in Windows 10 BSOD Crashes and Debugging
    computer randomly restarts or shutdowns: So every now and then I open my computer and find out that it was shut down. At first, I thought it was a windows update, but I don't know anymore. the error I see in the event viewer system log is 6008 "The previous system shutdown at 1:59:50 on ‎20/‎09/‎2020 was...
  5. My computer won't shutdown or restart fully, please help?!?

    in Windows 10 Support
    My computer won't shutdown or restart fully, please help?!?: So this is probably the 3rd time I've had to fix this, but whenever I try to shutdown or restart my comp. it doesn't completely shut down. (light in tower stays on) Then I have to physically push the power button to finally shutdown. I've fix it before but to be honest...
  6. Laptop won't shutdown or restart properly

    in Windows 10 Support
    Laptop won't shutdown or restart properly: My laptop won't shutdown or restart properly, I am using a docking station and when I undock the laptop it seems to restart/shutdown properly but when I restart/shutdown with it docked, it doesn't restart/shutdown properly and always goes into a mode like sleep mode. How do...
  7. Computer won't restart

    in Windows 10 BSOD Crashes and Debugging
    Computer won't restart: So I am pulling out my hair right now. I was playing a game on Steam (Grim Dawn), and as of a couple of days ago, it started hanging up my computer. The game would freeze, and Steam would be unable to connect my friends list, after which my computer would freeze. I would...
  8. Computer restarts after selecting shutdown

    in Windows 10 Performance & Maintenance
    Computer restarts after selecting shutdown: I have a problem with my Lenovo laptop that when I hit shutdown in the start menu, it will restart instead. At the sign in screen I can press shutdown and it will work fine, but it is just annoying to have to wait and press shutdown again. Also it is a clean install of...
  9. Computer automatically restarts after shutdown

    in Windows 10 Support
    Computer automatically restarts after shutdown: Windows 10 kept wanting to restart after it has been shutdown. The computer would have its power indicator turned off for maybe 2 seconds, then you hear the fan whirling and the BIOS screen appears followed by the usual boot process. I don't know how this would help, but...
  10. Computer won't shutdown or sleep.

    in Windows 10 Support
    Computer won't shutdown or sleep.: I have installed W10 twice using the update feature. Everything work fine except when I want to shutdown or put the machine to sleep by clicking on those options, the machine makes noise like the HD is working. It then just shuts down and reboots again. The only way I can...