Windows 10: Computer won't wake up from sleep

Discus and support Computer won't wake up from sleep in Windows 10 Performance & Maintenance to solve the problem; I hear the computer turn back on and the light is on, but the screen is still black. My mouse and keyboard are unresponsive (can't turn backlight on).... Discussion in 'Windows 10 Performance & Maintenance' started by nights, Aug 9, 2015.

  1. nights Win User

    Computer won't wake up from sleep


    I hear the computer turn back on and the light is on, but the screen is still black. My mouse and keyboard are unresponsive (can't turn backlight on). I have to do a hard shut down. When it's back on, it's like it woke up from sleep mode, not a fresh restart.

    This just started happening today I think so I did a system restore, but the problem persists. The only thing I remember doing today was updating my ATI drivers.

    :)
     
    nights, Aug 9, 2015
    #1

  2. I upgraded to windows 10 and my computer won't wake up from sleep ... I have to shut down and restart when in sleep mode

    I upgraded to windows 10 and my computer won't wake up from sleep ... I have to shut down and restart when in sleep mode
     
    Williamvon Gonten, Aug 9, 2015
    #2
  3. Upgraded PC to Windows 10 and won't wake-up from Sleep Mode

    I upgraded to windows 10 and my computer won't wake up from sleep ... I have to shut down and restart when in sleep mode, and still no response
     
    GARYCARTER4279, Aug 9, 2015
    #3
  4. RichardW Win User

    Computer won't wake up from sleep

    I have the same problem. It started after the sr1 update.
     
    RichardW, Aug 9, 2015
    #4
  5. Victek Win User
    I was having this happen sporadically. What I did was open Device Manager and go into mouse and keyboard properties:

    1. uncheck "allow the computer to turn off the device to save power".
    2. Check "allow the device to wake the computer".

    I haven't had the problem since doing this.
     
    Victek, Aug 9, 2015
    #5
  6. nights Win User
    Didn't work.
     
    nights, Aug 10, 2015
    #6
  7. Victek Win User
    Sorry it didn't work for you. Did you go through every entry in the Human Interface Devices section as well as the keyboard and mouse sections?
     
    Victek, Aug 10, 2015
    #7
  8. nights Win User

    Computer won't wake up from sleep

    Not a solution but I found a workaround in the meantime. I disabled suspend to ram option in the BIOS. Waking takes a lot longer, but better than nothing.
     
    nights, Aug 11, 2015
    #8
  9. Perhaps related but....
    ON my test machine with working 10 install for over a month now...
    As of last update from MS which I allowed to install this morning....
    That test machine boots to a black screen after the intial windows load screen with the small window pane and circle shape
    load indicator below.
    THen the screen goes black.
    Nothing I've tried has managed to get a non blanked screen. Monitor insists on going into 'sleep mode' even when I turn it back on.
    All was fine prior to allowing MS to essentially brick my machine with this last update.

    I managed to get safe mode to work via f8 only ONCE , subsequent reboots fail to get machine to respond to F8
    keypress despite my managing to get it to work the first time.

    Repair diagnositics via DVD boot failed.

    At this stage I gave up and am open to ideas.
    Glad I have not installed W10 on my non testing machines.
     
    DurkaDurkaDurka, Aug 11, 2015
    #9
  10. Update.
    I found a solution to the issue I had and posted in this thread a update:
    Black screen - Windows 10 Forums

    TLDR. Had to change something in BIOS that was fine prior to last Windows 10 Update. / shrug.
    Details in that thread. 3rd or so post down.
    (P..S. Still keepign Win 10 off my main gaming box for now!0
     
    DurkaDurkaDurka, Aug 11, 2015
    #10
  11. Trog Win User
    I have the same problem and do not have a solution for it, but because of my setup have a workaround.. None of the proposed solutions have worked for me. My screen is a TV plugged into the VGA port. After moving the mouse i use the TV's remote to power on the TV and all's fine.

    This is a new problem and may be due to a recent Microsoft software update.
     
  12. same problem as original post...a few observations. This happens when I close the lid and the laptop goes into sleep mode.

    Updating BIOS didn't solve my problem.
    Trying to revert back to previous Graphics driver didn't work, nor did the update back to most recent available either.
    Mouse and Keyboard, enable wake up using this device, didn't work either.
    Changed within BIOS the Core C6 status from "enabled" to "disabled" as it states this has something to do with sleep mode, but this didn't work either. Can't locate the suspend RAM option setting in the BIOS to change.

    Previously had noticed that it appeared the computer upon wake was more in the type of state I expect when it's connected to a projector or external VGA monitor (blank screen on laptop/viewable screen external). Plugging in a spare monitor, sure enough, showed that the computer was actually on and transmitting a signal, albeit, to the external port. It's like upon waking up, it doesn't know that the built in laptop screen is supposed to receive the signal and sends the transmission to the VGA port instead. If you know the key strokes you can properly shut the computer down even though the screen is blank. CTRL-ALT-DEL, Tab 8 times, enter, arrow down three times and enter (Shut down). Then I can reboot again. But sleep problem persists.

    One WEIRD observation, just noticed today. If I manually place the laptop into sleep mode, I do NOT have this issue. The laptop wakes up fine. It's only when I close the lid.

    I have to figure this will be solved eventually, but I'm feeling like since my system is outdated and out of warranty, it's not exactly a "stat" issue for Compaq/HP or Microsoft to Fix. What's frustrating is that earlier this summer the Microsoft Update seemed to test my computer for compatibility with upgrading from Windows 7 to 10. So I enrolled and upgraded when it became available. The problem started immediately after the upgrade.

    Now that this problem persists, I have since visited the HP/Compaq site only to find out my particular model was never tested.

    I'm feeling misled by Microsoft and it's frustrating.
     
    paulcstone, Oct 15, 2015
    #12
  13. Victek Win User

    Computer won't wake up from sleep

    Since you're able to send keystrokes have you tried toggling the laptop's video output? Usually there's a key combination to toggle between laptop display, external display, or both on.

    I noticed early on that the Windows 10 upgrade compatibility check was superficial at best.
     
    Victek, Oct 15, 2015
    #13
  14. I tried to switch between devices like I normally would, Windows+P, but it doesn't work. On external screen when I get to the choice for external screen, both remain black. The external monitor became the default monitor. Weird.
     
    paulcstone, Oct 15, 2015
    #14
  15. Victek Win User
    I understand, but I'm referring to hot-keys that are independent of the OS. Typically on a laptop there's a function key which switches the function of the "F" keys. The "F"keys have an icon on them that indicates their extra function and one of them is for toggling internal/external display. On my laptop when I hold that function key and press the appropriate F key I can toggle the display.
     
    Victek, Oct 15, 2015
    #15
Thema:

Computer won't wake up from sleep

Loading...
  1. Computer won't wake up from sleep - Similar Threads - Computer won't wake

  2. Mouse won't wake up computer from sleep.

    in Windows 10 Drivers and Hardware
    Mouse won't wake up computer from sleep.: When my computer goes to sleep, power light is blinking on the computer so perhaps it's deep sleep, moving the USB attached mouse does not wake it up. Allow mouse to wake is enabled: [img] This used to work, even with 2004 but somewhere with one of their updates it...
  3. Mouse won't wake up computer from sleep.

    in Windows 10 Support
    Mouse won't wake up computer from sleep.: When my computer goes to sleep, power light is blinking on the computer so perhaps it's deep sleep, moving the USB attached mouse does not wake it up. Allow mouse to wake is enabled: [img] This used to work, even with 2004 but somewhere with one of their updates it...
  4. Laptop won't wake up from sleep

    in Windows 10 Performance & Maintenance
    Laptop won't wake up from sleep: Hi Everyone, I use a HP Pavilion HP-cc-134TX When laptop is connected to power-cord and left idly for certain amount of time, Laptop doesn't wake up from sleep mode. I have to manually hard-restart the system. I tried: 1. ' powercfg -h off ' but this did not help 2....
  5. Computer won't wake from Sleep.

    in Windows 10 Performance & Maintenance
    Computer won't wake from Sleep.: My computer won't wake from sleep. It is a clean install of windows Ver 1909 Build 18363.836. I have reinstalled several times. When I move the mouse or use the keyboard the power light stop blinking comes on steady, the fans start up, it checks the DVD player, the activity...
  6. Computer Won't Wake from Sleep

    in Windows 10 Ask Insider
    Computer Won't Wake from Sleep: Hiya, Recently, my PC won't awaken from being asleep. When it's asleep and I press the power button, the fans all spin up (sounds like max rpm), but no display. This means I have to hold the power button to restart it. I have tried updating all the drivers but to no avail -...
  7. Computer will not wake up from "sleep"

    in Windows 10 BSOD Crashes and Debugging
    Computer will not wake up from "sleep": I built my own PC, and although all advanced power settings are set to never sleep (including never turn off hard disk), it frequently freezes and will not wake up. It sends a buzzing to my Focusrite 2i2 powered speakers, which is what happens normally when the machine is...
  8. Computer Waking Up From Sleep

    in Windows 10 Performance & Maintenance
    Computer Waking Up From Sleep: [ATTACH]I recently built my new gaming rig and I usually set my power and sleep settings to sleep after 2 hours of idle. I realized when it goes to "sleep" It actually turns off but still responds to a press of a key and saves the session. When it turns on it goes through the...
  9. Computer wakes up from sleep.

    in Windows 10 Performance & Maintenance
    Computer wakes up from sleep.: Hi Since I updated my PC to v1903 few days back, my PC switches itself on. Since the first version of Windows 10 I must have going into Task Scheduler and disable the wake up timer of UpdateOrchestrator and also my harddiskvolume2. But with this new version of Windows, it...
  10. Waking the computer up from sleep

    in Windows 10 Performance & Maintenance
    Waking the computer up from sleep: I have been having the issue as of late that whenever my computer would go into sleep mode by itself or if I would accidentally press the power button, thus initiating sleep mode, I can not get the screen to turn back on. In order for the screen to come back on, I would have...