Windows 10: Computers shut down when entering sleep mode

Discus and support Computers shut down when entering sleep mode in Windows 10 Customization to solve the problem; Hello, I am experiencing problems with some of my customers the number of people affected just keeps growing and growing . When the computers... Discussion in 'Windows 10 Customization' started by Nicole Novgorodsky, Apr 13, 2021.

  1. Computers shut down when entering sleep mode


    Hello,


    I am experiencing problems with some of my customers the number of people affected just keeps growing and growing .

    When the computers doesn't matter if it's a laptop or a PC enters sleep mode and some time passes - the computer shuts down.


    We tried checking the sleep settings and setting it to 'Never', We tried to disable Hibernate mode and no use.

    All the computers are updated to the max.


    Anybody experiencing this problem?


    Thank you,

    Nicole

    :)
     
    Nicole Novgorodsky, Apr 13, 2021
    #1

  2. computer shuts down in sleep mode

    My computer is shutting down in sleep mode. I have contacted Microsoft 3 times and nothing is resolving this issue. We have tried system restore, changing power functions and they actually did a manual upgrade and it's still shutting down. I am
    concerned having to turn the computer back on is going to damage the life of the computer. Any other suggestions?
     
    dale a.lorenz, Apr 13, 2021
    #2
  3. Jan Del Win User
    Is it possible to shut down the computer (or sleep) using the keyboard and not the mouse?

    Hi,

    It is still possible to use the keyboard shortcuts keys to shutdown your computer by following the steps below:

    • Make sure you are on the desktop page.
    • Press and hold ALT + F4.
    • Shut Down Windows will open and you can use arrow keys to either Sleep,
      Sign out, Shut down, or Restart.
    • Hit Enter on preferred choice and the mode will take effect.

    Get back to us if you need further assistance.
     
    Jan Del, Apr 13, 2021
    #3
  4. Computers shut down when entering sleep mode

    After the latest update, computer is shutting down when in sleep mode - Windows 10

    Hi Dylan

    There are several options that you can check to further troubleshoot this issue about your
    computer shutting down when on Sleep mode. We suggest that you run the
    Power troubleshooter to see if there are problems with your Power settings. To do this, simply follow the steps below:

    • On the Cortana search box, type Troubleshooting and click the
      first option.
    • Select System and Security.
    • Click on Power.
    Should you have further questions, please let us know.
     
    Jefferson Ore, Apr 13, 2021
    #4
Thema:

Computers shut down when entering sleep mode

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