Windows 10: Computuer restarts immediately when trying to hibernate

My laptop has suddenly started automatically restarting when I try to hibernate. I have tried many solutions I found on the internet and this forum.

• I disabled fast restart
• ran power troubleshooter
• reset the power plan defaults
• updated bios
• tried a repair install
• disabled hybrid sleep in power settings

I have already updated to v 1909. I am running Win 10 Pro.


The fast start disable fixed the auto restart on shutdown but not or hibernate. Sleep works fine. Please advise what other steps to try.

:)

 

hibernating windows 10

Hi Henry,

We appreciate your time and effort to get back to us.

I suggest you to enable the Hibernate option from power settings and check if you are able to access the Hibernate in power options. Follow the below steps.

Please try the steps and check if it helps.

• 
  Press Windows + R keys on the keyboard to open Run command.
  
• 
  Type powercfg.cpl to open the power settings.
  
• 
  Click on the Choose what power buttons do on the left navigation pane.
  
• 
  Click on Change settings that are currently unavailable (Enter the admin credentials if prompted)
  
• 
  Check the Hibernate box.
  
• 
  Click on Save changes.
  
• 
  Restart the computer.
  
• 
  Check if you are able to see the Hibernate option in power options
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Windows 10 restarts while hibernated

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run "Power" troubleshooter:

Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Power"
  
• 
  Click next to run the troubleshooter.
  

Regards,

 

Missing hibernate button

Hi Yusak,

We would like to isolate this issue that you're having right now. Will you be able to provide the exact error message that you recieved?

We suggest that you try to enable hibernation on your device using the Command Prompt.

To make hibernation available, follow these steps:

• Click Start, and then type cmd in the Start Search box.
• In the search results list, right-click Command Prompt, and then click Run as Administrator.
• When you are prompted by User Account Control, click Continue.
• At the command prompt, type powercfg.exe /hibernate on, and then press Enter.
• Type exit, and then press Enter to close the Command Prompt window.

We will wait for your response.

Regards.