Windows 10: Concerned & confused

Hi, I recently bought minecraft for Windows 10, but my computer won't allow me to use/play it. I have tried researching ways on whether it is refundable, but I keep finding a loop of support that doesn't answer my problem. My questions: Is minecraft refundable, and if so, how do i request a refund?

:)

 

New FF - passwords

Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM

 

Did our Epson printer get hacked?

Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.

 

confusion with my one drive

Hi Joan,

There are several factors why you are experiencing this issue. Having said that, we will do some troubleshooting steps to isolate which causing this problem. To have a better grasp on this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
• Can you send us a screenshot with what you are seeing in OneDrive? Note:
  Please do not include any personal information.