Windows 10: configuring windows update stuck at 0%. can't do anything...

So I just got a surface book 2 and was happy using it over the past couple of days but yesterday it asked to perform an update before shutting down so I did and it never got past the 0% mark. I also cannot press ctrl+alt+del or it won't respond to anything I try. so I cant enter settings, task manager etc.

restarting doesn't do anything either, so I am at a loss...


anyone knows of a way to fix this?

:)

 

Downloading updates stuck at 0%


Hello everyone, Windows Update has been stuck at 0% every time I've tried in the last couple of days (see screenshot). These are the two updates available:

• Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3103688).

• Cumulative Update for Windows 10 for x64-based Systems (KB3105213).

 

Update stuck on 0% configuration after restart

I'm not stuck on getting updates. When I restart to install & configure the updates, it's stuck at 0% while configuring.

I've tried the update troubleshooter, but it said there was no problem.

 

Configuring update stuck at 0%

This morning i turned on my computer to get some time to start using, but i have been surprised with Windows configuring updates. The percentage is stuck at 0% for a while and i want to cancel it despite windows telling me to not turn off my computer.