Windows 10: Conflict between my local Settings and the Microsoft Account online

Hi,


I have bought a Windows 10 app but it tells me "it looks like you don't have any devices linked to your account". I try to add a Windows PC, and get the dialog box telling me how to do it. "Go to Settings - Your info - click on Sign in with a Microsoft account instead"


BUT when I do go into the Your Info page, lo and behold, it's telling me Sign in with a local account insteadwhich means that I am already using a Microsoft account. However all the info on it is different to the online account info - it's showing me a different image, email address, username etc.


I'm just going round and round between online info, which asks me to add the PC, and the PC that just sends me back online. Somewhere there is conflicting data, but I have no idea how to resolve it and end up with just one Microsoft account.


Help please!


Roland

:)

 

Local account installation question

I'm fairly certain that Skip this step was available in 10.0.130 - the workaround in Step 20 (back button) is no longer required.

The currently known, as of 10.0.130, ways to create a Local account sign-in are

• Skip this step at the MS account creation phase
• No Internet connection during the install
• static IP (post# 2 by Fragment) - New (to me anyway)

 

Local Account password changed to Online Account Password

Hi,

I suggest you to follow the steps on how to switch from Microsoft account to Local account:

• Click on search in taskbar and type account.
• Click on Accounts.
• Now, under Your account, click on Sign in with Local account instead.
• Enter your Microsoft account password for confirmation and then follow the screen instruction.
• Enter User name credentials for your the Local account and click OK.
• Now, login to Local account.

Hope it helps.

 

Switch Back to Existing Local Account from Microsoft Account

Hi,

Thank you for posting your response in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

I suggest that you follow the steps below and check if you can log into your computer using the Local Account.

• • On the Search Bar type “User Account”.
  • On the right menu pane locate and click “Make changes to my account in this PC”.
  • Then locate and click on “Sign in With a Local Account instead”.
  • And follow on screen instructions.

Hope this information is helpful.