Windows 10: Confused about account.

I have a Windows account linked to two devices: my PC, which runs Windows 11 Insider, and my Android phone. Unfortunately, my PC is currently broken, so I’m using my mother’s PC, which runs Windows 10, to try to access my account.The issue began when I tried to log into my Microsoft account on her PC to access my email, using my PIN. However, since I wasn’t logged into my account on her PC, the PIN option didn’t work. I then attempted to use my account password to log in, but after several failed PIN attempts, I received a message saying my account was locked due to too many failed login attem

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Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

User Account Confusions

Certainly am ! First to uninstall Malwarebytes and disable Secure Boot. Then I am good to go.

Left starting until I could get a clear run,


DOWNLOADING ISO
I am confused by the Download Menus which suggest downloading twice which is fine but in
between seems to suggest downloading and UPDATING Windows 10. I seem to remember being warned at some stage updating Windows could cause confusion. Should I ignore this Dialogue - menu - step and proceed straight to downloading from the Microsoft site ?

Also I need the mouse to work efficiently is it ok
a) to leave it in and/or
b) to remove it an put it back during the Repair install ?

The touch pad is unreliable and only seems to work intermittently,

 

Totally Confused with Email

Hi Cole,

Please reply with the below information to know more about the issue:

• Are you trying to create third user account in the mail app?
• Which email account have you configured with two accounts (live mail, outlook or Gmail etc)?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Method 2: I suggest you to run the app troubleshooter from the below article and check if it helps.

Run the troubleshooter for Windows apps:

Fix problems with apps from Microsoft Store - Microsoft Support

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you