Windows 10: Confusing SSD Health Readings

Discus and support Confusing SSD Health Readings in Windows 10 Drivers and Hardware to solve the problem; Hello, I bought an ADATA XPG Spectrix S40G 256GB SSD a while back 5 months ago or so and about 2 weeks ago my PC started freaking out after moving... Discussion in 'Windows 10 Drivers and Hardware' started by Althalos, Mar 5, 2020.

  1. Althalos Win User

    Confusing SSD Health Readings


    Hello,



    I bought an ADATA XPG Spectrix S40G 256GB SSD a while back 5 months ago or so and about 2 weeks ago my PC started freaking out after moving it to another case, after long troubleshooting I concluded that it was due to the power supply but during that time I saw that my SSD health on HDD Sentinel was 0% so I moved windows to another drive thinking that was the issue but now after discovering that it was actually the power supply to blame for all my crashing issues I went back and downloaded CrystalDiskInfo and it contradicts what HDD Sentinel is saying, I'm confused and I need help, the SSD isn't old so i'm now not sure which one to trust, I would love to know with absolute certainty but i'm not sure how to check, I did several speed tests in a row and the results were the same without any issues.



    Here is the picture from the two applications, i'd love the help, thank you!


    Confusing SSD Health Readings [​IMG]

    :)
     
    Althalos, Mar 5, 2020
    #1

  2. How to check M.2 SSD Health ?

    Hi friends,

    I have a problem while checking my SSD Health. The application like SSD-Life can't recognize my M.2 SSD. My Notebook is HP Spectre 13.

    Any suggestion ?

    Thanks


    Confusing SSD Health Readings e868cfa5-70cc-40a6-b769-c76b6e56f322.png
     
    VincentAlim, Mar 5, 2020
    #2
  3. Jaune Bel Win User
    Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

    We appreciate your time responding back to us. At this point, we would suggest that you access the built-in Administrator account to and check if you would be able to perform a Health Check from it. Here are the steps on how to enable the built-in Administrator
    Account:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:yes and hit
      Enter
      .

    After completing these steps, you should see a message that you've done the command completed successfully. Sign out from your current user profile and you'll see the Administrator account as one of the choices.

    Let us know if you would be able to perform a system health check on your account and we'll assist you with the next steps needed.

    Once you're successful with performing a health check on the Administrator account, we would suggest that you disable it from your personal user profile by following these steps:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:no and hit Enter.

    Let us know how it goes and we'll assist you further.
     
    Jaune Bel, Mar 5, 2020
    #3
  4. Linda.y Win User

    Confusing SSD Health Readings

    Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

    Thanks Jaune . I performed the first 3 steps in my built-in administrator account & did get the Health Report back for this account. However I did not perform the second set of 3steps as I do not understand it & have fear that it would remove the newly
    emerged Health Report. I tried perform the first 3 steps on my second administrator account which did bring the Health Report, on finding later that Health Report is no longer available on my built-in admin. account

    Despite this, this is the best advice so far as all other answers like performing a clean boot, starting in a safe mode did not work for me at all.

    Jaune, will you please help me further to fix the "add new user account" problem. None of the admin account will respond to my click on add account. I want to remove the second admin account where no Health report is available, hopefully to have the issue
    fixed when I add it back on. Is there a maximum no. of user accounts in the laptop? I want to see that I can add to replace user account removed due to problematic performance
     
    Linda.y, Mar 5, 2020
    #4
Thema:

Confusing SSD Health Readings

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