Windows 10: Connected Device Platform Service Stopped working

Discus and support Connected Device Platform Service Stopped working in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi! I was checking my reliability history and I saw this critical event. Can someone tell me what is this error and how to fix it. Here's the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by OlsenGarcia, Apr 11, 2021.

  1. Connected Device Platform Service Stopped working


    Hi! I was checking my reliability history and I saw this critical event. Can someone tell me what is this error and how to fix it. Here's the screenshot of the event. Connected Device Platform Service Stopped working fbf64f10-2615-4275-8cae-10d7e7ed830b?upload=true.png

    :)
     
    OlsenGarcia, Apr 11, 2021
    #1
  2. tahlyn Win User

    Connected Devices Platform Service - What does it do?


    I have the same error. Not finding a lot about it. I noticed when doing web searches, a lot of people have "Connected Device Platform" instead of "Connected Devices Platform".

    I did come across these bits of information:

    Connected Device Platform Service (CDPSvc) Defaults in Windows 10
    Connected Device Platform Service (CDPSvc) Defaults in Windows 10

    on this page, it says this service is disabled by default on Windows 10 version 1511.

    Connected Devices Platform Service - Windows 10 Service
    Connected Devices Platform Service - Windows 10 Service - batcmd.com

    it says this new Windows 10 service is disabled by default in all Windows 10 v1511 editions, but set to automatic in v1607 (Anniversary Update).

    I've checked 3 laptops (1-Home, 2-Pro) and 1 desktop (Pro). The 3 laptops are on version 1511 and all 3 have this service disabled. However, on the desktop, the only PC upgraded to the Anniversary Update (version 1607), it's set to automatic delayed start. I know the laptops haven't been touched, so that's definitely the default in version 1511.

    I think the default has been changed to "Automatic (Delayed Start)" in version 1607 since that's what I'm seeing on my PC. Still don't know exactly what this service is for except the description:

    "This service is used for Connected Devices and Universal Glass scenarios"

    Connected Device Platform Service
    Connected Device Platform Service

    Someone here said it was "associated with Bluetooth, or Printers & Scanners as well as music players, storage devices, mobile phones, cameras, and many other types of connected devices.".

    A Twitter thread here:
    WalkingCat on Twitter:

    mentions "Xbox/SmarGlass stuff" and "Project Rome".

    Microsoft to ease app-handoff with Windows 10 and beyond with 'Project Rome'

    Microsoft to ease app-handoff with Windows 10 and beyond with 'Project Rome' | ZDNet

    I don't have bluetooth or wireless on my desktop and don't have any kind of "connected devices" besides printers, scanners, and external USB stick/hard drives. I disabled the service and rebooted, no more 7023 errors. Everything still seems to be working fine.
     
    tahlyn, Apr 11, 2021
    #2
  3. ERRORS Connected Devices Platform Service-CDP User Service-CDPusersvc

    Don't want to necro or anything but I actually found out why that service won't start.Go to settings>privacy>general here most of you guys like me turned off "let apps on my other devices open apps and continue experiences on this device".This is what the service "Connected devices platform service" is connected to.If you turn that setting in Settings to on the service will work without an issue.I personally just disabled the service since it was like that in the 1511 build and I don't plan to use this.
     
    Black Faith, Apr 11, 2021
    #3
  4. liushapku Win User

    Connected Device Platform Service Stopped working

    ERRORS with Connected Devices Platform Service - CDP User Service - CDPusersvc

    Hi buddy,

    have you you solved your problem?

    i had exactly the same problem with you. I recently did a clean install of the 1607 build. Then I got the error of CDP activation error.

    I then fixed it by granting local activation permission to system. Then I received the connected device platform service terminated error in event log.

    I tried to start the service manually, but a warning message pops up and says: the connected device platform service on local computer started and then stopped. Some service will stop if no other service uses it. When I was trying to start it again, I receive:
    windows could not start the connected device platform service service on local computer. Error 0x80004005: unspecified error.

    i googled around and got no idea how to solve it. I am guessing whether the "local computer" in the error message really means that the service is only applicable to a domain computer. Or whether the "log on" tab (right click the service and you will see
    it) is configured wrongly.

    Everyday I will experence several times of blue screen since I installed the clean win10 1607 build. I have already updated all the drivers. I don't know whether the bsod should be attributed to this service. At least, this service seems to be related to
    connected devices and is most likely the source for blue screen.

    Thanks.
     
    liushapku, Apr 11, 2021
    #4
Thema:

Connected Device Platform Service Stopped working

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