Windows 10: Connected Devices Platform User Service uploads data on every startup

Discus and support Connected Devices Platform User Service uploads data on every startup in AntiVirus, Firewalls and System Security to solve the problem; I am using Windows 10 Pro version 21H2 and is up to date. Recently I noticed that after every startup Connected Devices Platform User Service shoots up... Discussion in 'AntiVirus, Firewalls and System Security' started by Subhadeep Kanungo, Aug 11, 2022.

  1. Connected Devices Platform User Service uploads data on every startup


    I am using Windows 10 Pro version 21H2 and is up to date. Recently I noticed that after every startup Connected Devices Platform User Service shoots up and send nearly 250 to 300 MB data. I don't know what data is uploaded every time I restart or startup my computer. Scanned with Kaspersky and Malwarebytes and the reports are clean. Even I am not able to disable the service and while attempting to do so it says "Parameter incorrect". Is this normal? Kindly help. Thanks.

    :)
     
    Subhadeep Kanungo, Aug 11, 2022
    #1

  2. CONNECTED DEVICES PLATFORM USER SERVICE

    For some reason, the fan on my CPU is constantly running extremely high. When I check my CPU usage in Task Manager, the problem seems to be with the Connected Devices Platform User Service_48125c.
    I was under the impression that this task started with the computer startup, but then turned off. That's obviously not happening here.

    What is this problem and how do I fix it?

    Thanks for the help.
     
    AndréStrydom, Aug 11, 2022
    #2
  3. f14tomcat Win User
    ERRORS Connected Devices Platform Service-CDP User Service-CDPusersvc

    @glnz CDP is used for Xbox and such (from what I've seen). Check your services, and if it is set to Automatic, set it to Manual. This seems to eliminate 99% of the errors. Worth a try.


    Connected Devices Platform User Service uploads data on every startup [​IMG]
     
    f14tomcat, Aug 11, 2022
    #3
  4. glnz Win User

    Connected Devices Platform User Service uploads data on every startup

    ERRORS Connected Devices Platform Service-CDP User Service-CDPusersvc

    As we all know, "No Good Deed Shall Go Unpunished." This forum's power user (and maestro) fdegrove just helped me with one problem, but maybe we've kicked over a rock and there are creepy crawlies underneath. Maybe an onion of issues - a plethora of problems. (OK - I'll stop the mismatched metaphors.)

    But there seem to be a bunch of issue-threads around the web regarding CDPusersvc, which might be Connected Devices Platform Service. Maybe this excellent forum and its power users can give us a global fix.

    First, I got a particular error regarding "CDP Activity Store", and fdegrove walked me through the fix. See Windows 10 Event ID 10010 and 10016 Errors With DistributedCOM and following posts. (But if you have the same issue, you really need to read that thread from the start.) So we fixed that 10016 error.

    Second, I got a new error 10010 server timeout regarding "CDP User Service Notifications Host". See Windows 10 Event ID 10010 and 10016 Errors With DistributedCOM and fdegrove's undoubtedly sage response in the same thread.

    Third, I have another new Event Viewer error message with this CDP thingy.
    This is my third separate error with CDP ! (By the way, I am assuming that "CDP" means "Connected Devices Platform", but please correct me if I'm wrong.)
    Here it is:Log Name: System
    Source: Service Control Manager
    Date: 10/2/2016 8:40:37 AM
    Event ID: 7023
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DESKTOP-3OLB09N
    Description:
    The Connected Devices Platform Service service terminated with the following error:
    Unspecified error
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7023</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2016-10-02T12:40:37.623587700Z" />
    <EventRecordID>1632</EventRecordID>
    <Correlation />
    <Execution ProcessID="752" ThreadID="836" />
    <Channel>System</Channel>
    <Computer>DESKTOP-3OLB09N</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Connected Devices Platform Service</Data>
    <Data Name="param2">%%2147500037</Data>
    <Binary>4300440050005300760063000000</Binary>
    </EventData>
    </Event>
    I like that - "Unspecified Error" !! Good one, Microsoft.

    Fourth, there are other interesting threads around the web that indicate this is a new "feature" in the Anniversary update for Win 10, but it has its sinister aspects. See these two for example:
    https://social.technet.microsoft.com...10itprogeneralhttps://chanmingman.wordpress.com/20...or-code-15100/Another web site (that's nasty in unrelated ways so I won't give the link) says the following, and I noticed he is right about the five random trailing digits in my own Services list:Removing Telemetry and other unnecessary services

    First, click start, type "Services" and open it. You will find a huge list of Windows Services, most of which are fine and safe, but others send data to Microsoft.
    Find a service called CDPUserSvc_xxxxx, where xxxxx are 5 randomly generated character (yes, Windows is using literal malware techniques to prevent automated removal of this trash).
    Fifth, I cannot even start this service. I get the 7023 error messages in event viewer. When I go to services, I see that this is not running. When I try to start it, I get this error message:
    Connected Devices Platform User Service uploads data on every startup [​IMG]



    So, will some of the experts here let us know what this CDP monster is, how to fix it and what to do with it?

    Also, please comment on my Third and Fifth new errors above.

    Thanks to all.
     
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Connected Devices Platform User Service uploads data on every startup

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