Windows 10: Connected HDD issue.

Discus and support Connected HDD issue. in Windows 10 Drivers and Hardware to solve the problem; I have a WD Elements 2TB external HDD connected to my ACER Aspire V5 laptop running windows 10. Issue 1 windows does not recognize this external drive... Discussion in 'Windows 10 Drivers and Hardware' started by Garry Booth, Oct 5, 2022.

  1. Connected HDD issue.


    I have a WD Elements 2TB external HDD connected to my ACER Aspire V5 laptop running windows 10. Issue 1 windows does not recognize this external drive to use for file history. Issue 2 every time I open windows it says there is a problem with the external drive, click to fix, after a short time it come back saying no fault found with drive. The next time I open windows it says well the same thing. Any one have a idea. The drive is working fine I can add files and read files ok.

    :)
     
    Garry Booth, Oct 5, 2022
    #1
  2. Kem Mon Win User

    unlock hdd

    Hi Johan,

    It is possible that your
    HDD was unreadable
    causing the error message to appear. We recommend that you perform these troubleshooting steps and check if there are any changes:


    • Shutdown
      your
      PC.

    • Unhooked
      the
      HDD
      and
      turn on
      your
      PC.

    • Reconnect
      your
      HDD
      and
      restart
      your
      PC.

    If the issue persists, we suggest that you contact your
    laptop/computer's manufacturer
    for further assistance.

    Update us on how it goes.

    Regards.
     
    Kem Mon, Oct 5, 2022
    #2
  3. HDD in a HDD caddy is not showing up in the disk management

    Hi,

    To assist you better, I would like to ask some questions:

    • How are you connecting the HDD Caddy?
    • What is the make and model of your computer?

    If you are connecting the device using USB, I suggest you to check if other USB devices are recognized as USB devices or Other device. If it is displaying as other device, then the issue might be with the USB port. So, I suggest you to update the USB drivers
    by following the steps below:

    • Press Windows key + X, select Device Manager.
    • Expand Universal Serial Bus Controller.
    • Right click on the drive, select Update Driver Software and follow the on-screen prompts.

    Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Oct 5, 2022
    #3
  4. Johankaan Win User

    Connected HDD issue.

    unlock hdd

     
    Johankaan, Oct 5, 2022
    #4
Thema:

Connected HDD issue.

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