Windows 10: Connected to bluetooth cannot hear music when on call

Discus and support Connected to bluetooth cannot hear music when on call in Windows 10 Gaming to solve the problem; Hey Team,I am using Windows 11 on my Acer laptop. While I am connected to my bluetooth device, and I am on a call as well as I am trying to play music,... Discussion in 'Windows 10 Gaming' started by Swadhaa Deb Roy, Dec 10, 2024.

  1. SWADHAA DEB ROY
    Swadhaa Deb Roy Win User

    Connected to bluetooth cannot hear music when on call


    Hey Team,I am using Windows 11 on my Acer laptop. While I am connected to my bluetooth device, and I am on a call as well as I am trying to play music, I can only hear the lyrics of the music and not the actual instruments or background music for a song.I tried to toggle off the settings of handsfree telephony, as suggested here.https://answers.microsoft.com/en-us/windows/forum/all/when-im-on-a-call-and-while-using-my-bluetooth/d5bcb16d-18ce-4930-84b7-17e9c008b5fdHowever, the issue persists. It is quite frustrating especially when I am trying to view/or share content using my earphones on a ca

    :)
     
    Swadhaa Deb Roy, Dec 10, 2024
    #1
  2. MISTERED
    MisterEd Win User

    Advice on how to connect Win 10 Desktop to Bluetooth Hearing Aids

    I think there is some confusion here. Bluetooth is not enough. Years ago Apple developed certain Bluetooth technology for their iOS platform to link with hearing aids. Hearing aids that work with this have Made for iPhone in their specifications. My hearing aids have this designation. Google has been slow at adapting to this but in 2019 as of Android 10 it now supports hearing aids. It appears that hearing aids manufacturers have been slow to develop hearing aids that are Made For All Phone devices so if you want that capability you are going to have to do some research before you buy new hearing aids.
    Bluetooth hearing aids Bluetooth hearing aids: Everything you need to know
    Made For Android Hearing Aids Made For Android Hearing Aids, The Types & The Brands
     
    MisterEd, Dec 10, 2024
    #2
  3. MURALIDHAR_G
    Muralidhar_G Win User
    How to connect Bluetooth Hearing Aids on Windows 10 computer?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    What is the make and model of the Bluetooth hearing aid?



    Yes, you can use your Bluetooth hearing aids as an Output device, if the device is compatible with Windows 10. I will suggest you with the steps to set Bluetooth hearing aid as the default playback device.



    Before setting your hearing aid as the default device, it is required to configure the Bluetooth device. Please refer this article
    Connect a Bluetooth device
    to connect a Bluetooth device and go ahead with the below suggested steps.



    1. Click on Start, type in Control Panel.

    2. In Control panel, click on Hardware and Sound.

    3. Under Sound, click Manage audio devices.

    4. In the Sound box, click the Playback tab, select the Bluetooth Hearing aid, click
    Set Default, and then click OK.



    You can also refer the article from HP regarding
    how to connect a Bluetooth Device on Windows computer    .



    Hope it helps.





    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Dec 10, 2024
    #3
  4. NAVYLCDR
    NavyLCDR Win User

    Connected to bluetooth cannot hear music when on call

    Advice on how to connect Win 10 Desktop to Bluetooth Hearing Aids

    On your Windows PC we need to see the Bluetooth screen. On your phone it looks like you have paired (Stanley's Right Aid), but you need to set it as a music or sound device. I don't know how to do that on iPhone.
    Connected to bluetooth cannot hear music when on call 389735d1682366740t-advice-how-connect-win-10-desktop-bluetooth-hearing-aids-capture4a.jpg

    Connected to bluetooth cannot hear music when on call 389736d1682366913t-advice-how-connect-win-10-desktop-bluetooth-hearing-aids-capture4b.jpg
     
    NavyLCDR, Dec 10, 2024
    #4
Thema:

Connected to bluetooth cannot hear music when on call

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