Windows 10: Connecting a device to microsoft family safety

Discus and support Connecting a device to microsoft family safety in User Accounts and Family Safety to solve the problem; Hello! Trying to set up family safety account, I made account for both my mother and brother and now im trying to connect the PC to my brothers... Discussion in 'User Accounts and Family Safety' started by SL_124, Oct 19, 2024.

  1. SL_124 Win User

    Connecting a device to microsoft family safety


    Hello! Trying to set up family safety account, I made account for both my mother and brother and now im trying to connect the PC to my brothers microsoft account, but it won’t connect. Everything should be correct: mothers account is administrator, brothers is just standard. Help :

    :)
     
    SL_124, Oct 19, 2024
    #1

  2. Removed Connected Device still shows as Connected Device in Family Safety

    Hi, Robert Lee9

    Welcome to the Microsoft Community.



    I’m sorry to hear about the trouble you’re experiencing with Microsoft Family Safety. From your description, it appears that the problem might be related to data that’s been cached or stored on Microsoft’s servers, which isn’t updating correctly when you try to make changes.

    I would suggest you try the following steps:

    • Clear all the cache and cookies from your browser. This can often help resolve issues related to outdated or corrupt data.
    • Make sure all the updates on your son’s new desktop and your device are installed.
    • Try accessing your Family Safety settings from a different device or browser. This can help determine whether the issue is specific to your device or browser.

    Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

    I understand your frustration, but I hope these suggestions will be helpful in resolving your issue.

    Best Regards

    Martin | Microsoft Community Support Specialist
     
    Martin - MSFT, Oct 19, 2024
    #2
  3. Brink Win User
    New Microsoft Family Safety Preview app for Android and iOS

    Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog


     
    Brink, Oct 19, 2024
    #3
  4. Tenforo Active Member

    Connecting a device to microsoft family safety

    Family Devices not showing in Microsoft Account

    https://account.microsoft.com



    Connecting a device to microsoft family safety 337729d1623965092t-family-devices-not-showing-microsoft-account-image.png


    Used to be able to see family devices, windows machines under Devices listed in the Microsoft Account Online in the Web Browser.

    The permission for this is set for each Family member and still can be toggled under each Organiser.


    Connecting a device to microsoft family safety 337728d1623964787t-family-devices-not-showing-microsoft-account-image.png
     
    Tenforo, Oct 19, 2024
    #4
Thema:

Connecting a device to microsoft family safety

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