Windows 10: Connecting a Segate Back-up + external hard drive USB

Discus and support Connecting a Segate Back-up + external hard drive USB in Windows 10 Drivers and Hardware to solve the problem; when I connect the device to a usb port I get the error "unknown usb device (driver error)" I have tried to resolve the issue in device manager by... Discussion in 'Windows 10 Drivers and Hardware' started by Kev525, Jan 6, 2019.

  1. KEV525
    Kev525 Win User

    Connecting a Segate Back-up + external hard drive USB


    when I connect the device to a usb port I get the error "unknown usb device (driver error)" I have tried to resolve the issue in device manager by installing the device and then scanning for hardware changes. This did not work. I checked Segates web site for a driver update and there doesn't appear to be one.

    :)
     
    Kev525, Jan 6, 2019
    #1
  2. TWYNOG
    twynog Win User

    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Jan 6, 2019
    #2
  3. JAYANTHKUMAR-858
    jayanthkumar-858 Win User
    segate external hard disk not detected please help

    i have connected my segate external hard disk after updating my windows 10 .now it is showing me an error of H:\ not recognisied or location not available. what is this please help
     
    jayanthkumar-858, Jan 6, 2019
    #3
  4. BREE
    Bree Win User

    Connecting a Segate Back-up + external hard drive USB

    Bipra external USB Hard Drive no longer connects


    Open Device Manager, click 'View > Show hidden devices'. Find your external drive in the list under 'Disk drives'. Right-click on it and select 'Uninstall device'. Now try connecting it again.

    If it still fails, try another USB to USB cable (if you have one), the original may be faulty.
     
    Bree, Jan 6, 2019
    #4
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Connecting a Segate Back-up + external hard drive USB

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