Windows 10: Connecting HP Scanner to Computer w/Microsoft Windows 10

Discus and support Connecting HP Scanner to Computer w/Microsoft Windows 10 in Windows 10 Drivers and Hardware to solve the problem; I have a new HP Officejet pro 6968 printer scanner on wireless mode to my PC with Windows 10. The printer works fine, but the scanner does not... Discussion in 'Windows 10 Drivers and Hardware' started by DanielShoop, Jan 28, 2019.

  1. DANIELSHOOP
    DanielShoop Win User

    Connecting HP Scanner to Computer w/Microsoft Windows 10


    I have a new HP Officejet pro 6968 printer scanner on wireless mode to my PC with Windows 10. The printer works fine, but the scanner does not connect. All drivers are new as of 11/2018. How can I connect the scanning function?

    :)
     
    DanielShoop, Jan 28, 2019
    #1
  2. ARUL_D
    Arul_D Win User

    How to remove "HP Connected Remote" as a sign in account ?

    Hi Dave,

    Thank you for writing your query in Microsoft Community.


    • Is your computer connected to a domain network?
    HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

    • On the Windows 10 Start screen, type hp connected remote.
    • Click HP Connected Remote from the Apps search results.
    • Click Settings, and make sure Enable HP Connected Remote is turned On.

    Reply us back with the status of this issue. We will be glad to assist you.
     
    Arul_D, Jan 28, 2019
    #2
  3. ANGELA_987
    Angela_987 Win User
    Computer/Scanner Communication

    I have a HP laptop running Windows 10 and an Epson WF-2630 Printer/Copier/Fax/Scanner. I am able to print but unable to scan documents. I keep getting a message that there is no scanner connected to the computer. I have downloaded every update I could
    find for the laptop, Windows 10 and the printer. While the scanner is now listed under printer and devices in my settings menu (it didn't initially) the computer still isn't communicating with the scan function of my printer. Any suggestions on what to do
    would be greatly appreciated.
     
    Angela_987, Jan 28, 2019
    #3
  4. ARTTRIER
    ArtTrier Win User

    Connecting HP Scanner to Computer w/Microsoft Windows 10

    HP All In One Printer/Scanner/FAX J6400 series - Can't scan w/Windows 10

    I have done everything that you have suggested and Windows 10 still will not allow me to scan. All my HP drivers are current and the HP online help process indicates that my printer is fine and online. Any other suggestions?
     
    ArtTrier, Jan 28, 2019
    #4
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Connecting HP Scanner to Computer w/Microsoft Windows 10

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