Windows 10: Connecting keyboard to surface 4 pro

Discus and support Connecting keyboard to surface 4 pro in Windows 10 Drivers and Hardware to solve the problem; I cannot get my keyboard to connect anymore to my surface pro 4. I re-set to default but this didn't help either... Discussion in 'Windows 10 Drivers and Hardware' started by RobynChristensen1, May 23, 2019.

  1. ROBYNCHRISTENSEN1
    RobynChristensen1 Win User

    Connecting keyboard to surface 4 pro


    I cannot get my keyboard to connect anymore to my surface pro 4. I re-set to default but this didn't help either

    :)
     
    RobynChristensen1, May 23, 2019
    #1
  2. DEEPIKA GOWDA
    Deepika Gowda Win User

    Fingerprint reader missing from log-in screen on Surface Pro 4

    Hi Van,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand your concern about fingerprint reader on the your device, do le us know the following to assist you better with this issue:

    • Have you made any changes to the device(Hardware/ Software) prior to this issue?
    • Have you connected any other external devices to your Surface Pro 4?
    • Are you using PIN on the logon screen to log-in to your device?

    I suggest you to refer to the below post and check if your issue matches with the same. If so, try the troubleshooting steps mentioned by
    RobertBrindle on November 10, 2015 and check if it helps to resolve the issue.

    Surface Pro 3 with Surface Pro 4 Keyboard with Fingerprint Reader


    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you.
     
    Deepika Gowda, May 23, 2019
    #2
  3. SUVARNA GOVINDA
    Suvarna Govinda Win User
    Surface Pro 4 - Crashes / Freezes

    Hi Edward,

    Thank you for posting your query on Microsoft Community.



    I understand your concern and will guide you in the right direction.

    The main causes observed so far are driver issues, so I suggest you to install and update all the drivers and see if it helps.

    Download drivers and firmware for Surface

    I would also suggest you to install all Windows update and check.

    Follow the steps:

    1. On the search bar type “Settings”.

    2. Click on “Update and Security”.

    3. Click on “Check for Updates”.

    4. Read and accept the license terms, and then tap or click Finish if the update requires it.

    Reference:

    https://www.microsoft.com/surface/e...ce-pro-4?category=performance-and-maintenance

    Hope this information helps. Please let me know if you need further assistance.
     
    Suvarna Govinda, May 23, 2019
    #3
  4. BRINK
    Brink Win User

    Connecting keyboard to surface 4 pro

    New Surface Pro 4 Firmware Update - July 11, 2017


    Source: Microsoft Surface Pro 4 update history | Surface firmware updates

    See also: Update for Surface Pro 4 (11 July 2017) Surface

    Manual download: Download Surface Pro 4 Drivers and Firmware from Official Microsoft Download Center
     
    Brink, May 23, 2019
    #4
Thema:

Connecting keyboard to surface 4 pro

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