Windows 10: connecting kindle paperwhite to windows 10

I cannot get windows to recognize the Kindle. Nearly all of the "fixes" require that the Kindle is shown in the windows 10 device list.

I can't get to see the Kindle as a device. When you go to Amazon and try to reinstall the device, it installs the "kindle app" on my PC.

the cable is good because the Kindle shows "charging" when I plug it in via the USB port. Can't install as a camera because there is no device recognized to install. both Kindle and laptop are less than 6 months old. Software is current. Calibre doesn't show any device to download to.

:)

 

Windows 10 Anniversary Update – Blue Screen with Kindle Paperwhite

After the Windows 10 anniversary update last week, every time I plug in my Kindle Paper to the USB 3 port I get a Blue Screen with the Stop Code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED partmgr.sys.
Before the update I had no problems with the Kindle Paperwhite and Windows 10.

Problem Solved - After a series of Windows 10 updates, I tried attaching the Kindle Paperwhite again and it worked. (Nov. 21, 2016)

 

Kindle Paperwhite usb issues

I have a Kindle Paperwhite which was working fine until I updated to Windows 10. Now the kindle can charge through both USB ports but does not recognise the device so I am unable to update or add books. I have contacted Amazon who confirmed my Kindle software
is up to date so no problems their end. I am sure all the updates for my laptop are also updated too.

I had a similar problem with my Iphone7 and simply had to reinstall that but I cannot find an option to do this for the Kindle.

Any suggestions welcome and appreciated! Thanks

 

Windows 10 Anniversary Update – Blue Screen with Kindle Paperwhite

Problem Solved - After a series of Windows 10 updates, I tried attaching the Kindle Paperwhite again and it worked.