Windows 10: Connecting Surface Pro Type Cover, makes the screen blank

Hey folks,


I have an ongoing issue with my Surface Pro Gen 5. As soon as I connect the type cover Original MS one to the tablet, the screen goes blank. No lights on keyboard, no keys work, but the tablet seems to be ON as I hear sounds.


The Windows OS version is up to date. I have tried reinstalling the OS couple of times but it doesn't help.


Anyone have a clue on what might be wrong?

:)

 

MS Surface Keyboard Cover not recognized by MS Surface Pro 3

My Surface Pro 3 cover mysteriously stopped working (other USB keyboards work).

I’ve exhausted all of the steps from the Internet and am hoping for some advice here on what to try next.

• Clean the metal pins on both the keyboard and the Surface Pro 3 with alcohol swap and q-tip.
  
• Performed the standard two button shutdown procedure - https://support.microsoft.com/en-us/help/4036280/surface-force-a-shut-down-and-restart-your-surface
  
• Update "HID keyboard" device in Device Manager.
  
• Uninstall and reinstall "HID keyboard device" in Device Manager.
  
• Removed HID keyboard device in Device Driver and manually installed Surface Type Cover device (which later automatically turns to "HID keyboard device" when you hit "update drivers")
  
• Updated all Windows 10 patches to date.
  
• Tried a brand new keyboard (Microsoft FMM-00001 Type Cover for Surface Pro https://www.amazon.com/gp/product/B073W4MPJF/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 )
  
• Updated firmware for Surface Pro 3 (typed in “winver”, took that Windows version, then downloaded the specific patch required here - Download Surface Pro 3 from Official Microsoft Download Center)
  
• Reset Surface Pro 3 while keeping personal files
  
• Reset Surface Pro 3 and deleted all personal files
  
• Performed hardware tests on aka.ms/surfacerepair (nothing bad found; all looks ok)
  
• Drained the battery most of the way before connecting again - the two times it worked momentarily these last few days was when I connected my new type cover keyboard to the Surface Pro 3 after the battery had died down to below 50%; a simple reboot later, everything stopped working. This user seems to have the same problem with it working briefly when there is low battery - Surface Pro 3 Battery drain along with type cover connector failure )
  

A breakdown of the steps I've done to sometimes get it working

• Leave Surface Pro 3 on about 2 hours on battery only.
  
• Power on Surface Pro 3.
  
• Working Keyboard.
  
• Turn off Surface Pro 3 (or reboot)
  
• Keyboard not working anymore
  
• Another similar user here - Surface 3 type cover issue
  

Can anyone recommend any other troubleshooting steps? One of these steps seemed to work ok for others having this same problem.

 

Surface Pro 4 Type Cover not working after Anniversary Update


Holy hell this worked for me! Can't say how may different "fixes" I tried for this and was just short of sending my Surface Pro 4 off for repair but this worked. No Surface Type Covers (With or without fingerprint scanner) worked but now all Touch Covers are working again.

I wasn't quite ready to give up the Pro 4, so now I get to keep it a little while longer.

Thank you!

 

Surface Pro 4 Type Cover not working after Anniversary Update


I ran into that too with Win 10 Anniversary update. It totally disabled my Type Cover. According to Microsoft and some folks on the web, the force reboot works.

I took the dive and did a hard reboot of my Surface Pro 4 (Microsoft warns that do this only with Surface Pro 4) This is verbatim from Microsoft:

Use this two-button shutdown process to make sure your Surface is turned off completely.
[table][tr][td]Step 1:[/td] [td]Press and hold the power button on your Surface for 30 seconds and then release it.[/td] [/tr] [tr][td]Step 2:[/td] [td]Press and hold the volume-up button and the power button at the same time for at least 15 seconds, and then release both. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. (this is the scary part. Note that I saw the BIOS screen came on within 3 - 4 seconds... but you need to continue to hold like Microsoft said. The screen went off for me then on again with the BIOS screen then off.. that's when I released the buttons)[/td] [/tr] [tr][td]Step 3:[/td] [td]After you release the buttons, wait 10 seconds.[/td] [/tr] [/table]
Press and release the power button to turn your Surface back on.


And that did it for me. You would think Microsoft would test their Win 10 Anniversary update on their own Surface Pro devices... oh well.

See real link on Microsoft site: Microsoft Surface Touch Cover and Type Cover help | Touchpad help