Windows 10: Connecting to internet problem

Discus and support Connecting to internet problem in Windows 10 Software and Apps to solve the problem; it now changed from the 3 issues earlier to just "Wi-fi" doesn't have a valid IP configuration... Discussion in 'Windows 10 Software and Apps' started by Noé -_-, Feb 25, 2024.

  1. Noé -_- Win User

    Connecting to internet problem

    it now changed from the 3 issues earlier to just "Wi-fi" doesn't have a valid IP configuration

    Noé -_-, Feb 25, 2024

  2. Internet connectivity problems

    Hello Walrus,

    There can be a number of reasons for no internet connection in Windows, some common reasons that can cause these problems are:

    • Corrupted or incompatible drivers.
    • Missing updates.
    • Network connection settings.
    • Hardware or software problems.
    • Inappropriate distance from the router or obstruction.
    • Interference with other devices.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?

    Meanwhile, we recommend performing the suggested steps in this article
    to help you troubleshoot and resolve network connection issues in Windows 10.

    We look forward to your response.

    Melchizedek Qui, Feb 25, 2024
  3. jcaswell Win User
    W10 can connect to wider internet but cannot access web pages

    I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:
    1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
    2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
    3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
    4. I am using Windows Defender and have:
      1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
      2. Turned off the Firewall and tried again - no connection
    My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?
    jcaswell, Feb 25, 2024
  4. Connecting to internet problem

    HTC 7 Mozart mobile not connecting to internet


    If you cannot connect to Wi-Fi or use the Mobile Data on your HTC 7 Mozart device, we suggest that you follow the steps given on
    Lumia troubleshooting and repair. After each step, check to see if your issue has been fixed.

    • For issues connecting to Wi-Fi networks, select Connectivity > My phone has problems connecting to Wi-Fi networks, then follow the suggested steps provided.

    • And for issues connecting to the internet using a mobile data connection, select
      Connectivity > I cannot connect to the internet using a mobile data connection. Make sure to select the next options given if the problem persists.

    We're just here if you have further questions.

    81a3255d-566c-4bba-9244-0173490ea2c5, Feb 25, 2024

Connecting to internet problem

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