Windows 10: Connecting to Internet Problem

Hi my area had a power outage the other night and ever since, my laptop isnt recognizing any wifi networks, but my phone and iPad can. Ive done everything from restarting the driver in device manager to uninstalling and reloading. All that I am getting is this message from HP.



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Internet connectivity problems

Hello Walrus,

There can be a number of reasons for no internet connection in Windows, some common reasons that can cause these problems are:

• Corrupted or incompatible drivers.
• Missing updates.
• Network connection settings.
• Hardware or software problems.
• Inappropriate distance from the router or obstruction.
• Interference with other devices.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?

Meanwhile, we recommend performing the suggested steps in this article
to help you troubleshoot and resolve network connection issues in Windows 10.

We look forward to your response.

Regards.

 

HTC 7 Mozart mobile not connecting to internet

Hello,

If you cannot connect to Wi-Fi or use the Mobile Data on your HTC 7 Mozart device, we suggest that you follow the steps given on
Lumia troubleshooting and repair. After each step, check to see if your issue has been fixed.

• For issues connecting to Wi-Fi networks, select Connectivity > My phone has problems connecting to Wi-Fi networks, then follow the suggested steps provided.

• And for issues connecting to the internet using a mobile data connection, select
  Connectivity > I cannot connect to the internet using a mobile data connection. Make sure to select the next options given if the problem persists.
  

We're just here if you have further questions.

Regards.

 

internet connection problem- help

my internet connection suddenly failed about 2 days ago. we had to power cycyle the the router and modem. the other computers on the same router network were able to connect. my computer upstairs still had the same problem. i am using my laptop now with the same eathernet connection my computer that doesnt get a connection with and the internet works fine on the laptop. it just randomly stoped working and idk what to do now. the cable is fine because i am able to use the laptop on it and the laptop doesnt get wireless so i know its not the cable. my computer is in the system specs. ive tried setting defualts in bios and that doesnt work either. ive turned my firewall off and that doesnt help either. any suggestions?