Windows 10: Connecting to NAS - "Windows cannot access"

Discus and support Connecting to NAS - "Windows cannot access" in Windows 10 Network and Sharing to solve the problem; I tried to connect to my NAS by entering \\Wintermute into my File Explorer address bar and was prompted to enter my credentials. I then got this... Discussion in 'Windows 10 Network and Sharing' started by THX1138, Apr 22, 2019.

  1. THX1138 Win User

    Connecting to NAS - "Windows cannot access"


    I tried to connect to my NAS by entering \\Wintermute into my File Explorer address bar and was prompted to enter my credentials. I then got this error. I get this error every time I try to connect to \\Wintermute, without being asked for my credentials.

    Can anyone advise which of the following is most likely:

    a) my credentials were wrong and Windows doesn't have the sense to ask me to type them again - it gives me no opportunity to try a second time to enter my password correctly

    b) my credentials were right and Windows knows this but something else is preventing connection


    Connecting to NAS - "Windows cannot access" [​IMG]


    Of course, the Diagnose button does nothing helpful. I presume it's there because Microsoft intends to make it functional at some point in the distant future.

    :)
     
    THX1138, Apr 22, 2019
    #1
  2. emelsom Win User

    How to solve problems with accessing, discovering and connecting to NAS with SMB connection from Windows 10

    I am experiencing difficulties with accessing, discovering and connecting to my NAS with SMB connection from Windows 10.

    I have tried most of the solutions suggest on the Web, but avail, none of them worked.

    • Enabling SMB v2 and restarting
    • Checking SMB v1 in Windows components is ticked on
    • Etc.
    It seems that Microsoft has broken something though their patches

    If anyone can supply me with a permanent/ final fix,
    not workaround, please post it here.
     
    emelsom, Apr 22, 2019
    #2
  3. emelsom Win User
    How to solve problems with accessing, discovering and connecting to NAS with SMB connection from Windows 10

    I am experiencing difficulties with accessing, discovering and connecting to my NAS with SMB connection from Windows 10.

    I have tried most of the solutions suggest on the Web, but avail, none of them worked.

    • Enabling SMB v2 and restarting
    • Checking SMB v1 in Windows components is ticked on
    • Etc.
    It seems that Microsoft has broken something though their patches

    If anyone can supply me with a permanent/ final fix,
    not workaround, please post it here.
     
    emelsom, Apr 22, 2019
    #3
  4. Gino Des Win User

    Connecting to NAS - "Windows cannot access"

    Windows 10 & NAS Box

    Hi Peter,

    A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

    • How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
    • Are you using a program provided by the manufacturer of your NAS box to access it?
    • Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
    • What troubleshooting steps have you tried so far?

    In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
    in the following thread: Unable to see NAS drive on Network - Win 10 PC.

    Keep us updated on the status of the issue, and we will be glad to assist you further.
     
    Gino Des, Apr 22, 2019
    #4
Thema:

Connecting to NAS - "Windows cannot access"

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