Windows 10: Connecting Windows Mail to supanet

Hi

I have just got a computer that has updated to new version Windows 10

I cannot connect to Supanet on Windows Mail

Not sure of how to port settings in or even if you have to

I enter as follows


To fill it in it is as follows

E Mail address my email address
User name my use name (email address less @supanet
Password my password
Account name My Namer

Send message name My name
Incoming E Mail server pop.supanet.com
Account type imap4 or pop3
Outgoing E Mail server imap.supanet.com or smtp.supanet.com

No place to put port numbers but Incoming is 110 out is 143 imap or 25
pop3

Some people on internet say you should put port no with colon ie :110
after server but doesn't seem to work

There is then four boxes to tick
Outgoing server requires authentication
Use the same user name and password for sending email
Require SSL for incoming E Mail
Require SSL for outgoing E Mail

Don't know whether to tick these boxes or not


Can anybody advise


Thanks

Regards

Roger

:)

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it. *Smile

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Error: 0x80072efd, "cannot connect to mail.btinternet.com" on Mail app in Windows 10

Hi Alan,

I realize the inconvenience you are facing in accessing the Mail app with syncing the mails. Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• Have you made any changes to operating system prior to this issue that is resulting in this?
• Which is the Windows troubleshooter you have tried to resolve the issue?
• Are you using wired/ wireless internet connection on your device?
• Is internet connection working fine on your device?

Let us try few of the below troubleshooting steps to fix the issues Mail app.

Method 1: As per the error message, I suggest you to check with the internet connection on your device. Make sure it is working fine and try to sync the mails.

Also, Use Internet Connection Troubleshooter
as it find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

If the issue still persists,

Method 2: I suggest you to try the below troubleshooting steps if not yet tried.

Step 1: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Sept 2: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type “Date and Time” in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Step 3: I suggest you to Disable Proxy Settings

Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

Follow the below steps.

• Press Windows Key + R
  to open Run command, type inetcpl.cpl.
• Under Internet Options, go to
  Connections tab.
• c. Click on the LAN Settings button.
• Then uncheck the option Use a proxy server for your LAN.
• Click Apply.

Hope it helps. Update us the status with syncing the emails on Mail app for further assistance.

Thank you.

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8