Windows 10: Connection not working, ping is OK

Hello from France,


For about 1 week my internet connection is not working anymore : I can ping any website but I can't browse the internet, neither with Edge, nor Firefox or any other browser.

What is strange is that everything seems to work according to the network status, but the webpages never load.

I tried netsh int ip reset c:\resetlmog.txt but nothing seems to work...

My computer is running on an up to date Windows 10.

Any help would be appreciated

Thanks


Erikltt

:)

 

mobo/case connection

Type LIST DISK

press Enter

(There are going to be several steps, so let me know when you do them, OK?)

 

Can ping but not browse

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below methods and check if it helps.

Please follow the methods mentioned below:

Method 1: We need to check the status of the Internet Connection on your computer. Please follow the steps and let us know the status.

Follow the steps:

Step 1: Internet Connection troubleshooter.

• Press the Windows Key + W on the keyboard.
• Type troubleshooting in the search box and then press
  Enter.
• Select Troubleshooting. Click on
  view all and select Internet Connections.
• Click next and follow the on-screen instructions.

Step 2: Perform Network adapter troubleshooter.

• Press Windows Key + W on the keyboard.
• Type troubleshooting in the search tab and press
  Enter.
• Click View all on left panel.
• Click Network Adapter, new window will popup.
• Follow the on screen instructions.

Step 3: Run a ping test and check if any packets are lost. Refer the steps.

• Press Windows Key + X.
• Select Command Prompt (Administrator).
• In Command prompt, type the following command
• Ping www.msn.com
• Check if there are any packets are lost.

Method 2:

Step 1: One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. If
you cannot connect to the Internet and you have tried all other methods to resolve the problem, TCP/IP might be causing it.

Let’s reset the winsock entries and TCP/IP stack and to troubleshoot the issue further.

Follow the steps:

• Press Windows Key + X together and select
  Command Prompt (admin).
• Type the following command and hit Enter after each:
• netsh winsock reset catalog (reset winsock entries)
• netsh int ip reset reset.log hit (reset TCP/IP stack)
• Reboot the computer and check.

Step2:
Flush your computer's DNS cache.

• From Start screen, type command prompt.
• Right-click on Command Prompt
  and choose Run as Administrator.
• At the command prompt, type the following commands. Press Enter after each command.

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

Also I suggest you to refer to the below articles and check if it helps.

Why can't I connect to the Internet?

http://windows.microsoft.com/en-in/windows/cant-connect-internet#1TC=windows-10

Connect to the Internet

http://windows.microsoft.com/en-us/windows/connect-internet#1TC=windows-10

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Can't Ping VPN Server or Access Shares While Using VPN


I've been dealing with this issue for hours now and have tried everything I can think of. I have a Windows 10 Home PC that I have an incoming VPN connection on. I can connect to it, but if the firewall is enabled, I can't ping it or access the shares. If I turn the firewall off I CAN ping and access shares. It was working fine yesterday and I don't remember doing anything to cause this. I've tracked it down to being something with my Public networks. When I disable the firewall on public networks (the VPN adapter) I can ping, but once I enable that it stops pinging. I've tried everything listed below but still can't get it to work:

• Checked port 1723 is open
• Allowed EVERYTHING with a firewall rule, through it
• Checked multiple devices on another Wi-Fi network and 3G with a phone
• Restarted PC; other devices and router
• I can ping every other device on my network besides the one creating the VPN (which is the one I need)
• and so many other steps.
• Made sure file and printer sharing were enabled in network and sharing center

Is there some other rule that got removed from the firewall I need to re-add? Any help or tips would be appreciated!