Windows 10: Constant black screen after windows update

Discus and support Constant black screen after windows update in Windows 10 Installation and Upgrade to solve the problem; For the last month everytime I update windows my pc stops working and everytime I turn it on I have just a blank screen which I cant do anything with.... Discussion in 'Windows 10 Installation and Upgrade' started by Chazbone, Jul 18, 2019.

  1. Chazbone Win User

    Constant black screen after windows update


    For the last month everytime I update windows my pc stops working and everytime I turn it on I have just a blank screen which I cant do anything with.


    I've taken this to repair shop twice now and they have said there are multiple errors that are on the hard drive does anyone know why the windows updates keep causing this.

    :)
     
    Chazbone, Jul 18, 2019
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jul 18, 2019
    #2
  3. Windows 7 black screen of death

    I read a report a little while ago that said the black screens were nothing to do with updates but due to a malicious program (it hit more than just windows 7 users - vista, xp and 2000 were also prone to the black startup screen of death if infected). My windows 7 install is fully up-to-date and i've never had the black startup screen.

    Just run some decent anti virus and you should be safe (i suggest microsoft security essentails since it's free and pretty decent). When you've installed an anti-virus i'd suggest doing a full scen to be sure there's nothing there.
     
    human_error, Jul 18, 2019
    #3
  4. Remon Ont Win User

    Constant black screen after windows update

    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Jul 18, 2019
    #4
Thema:

Constant black screen after windows update

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