Windows 10: Constant BlueScreens - Need help understanding the cause

Discus and support Constant BlueScreens - Need help understanding the cause in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, So for the past few weeks, I've been having BSODs. I built my PC myself about 10 months ago, all the parts are new and everything was fine for a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Beinish, Aug 31, 2020.

  1. Beinish Win User

    Constant BlueScreens - Need help understanding the cause


    Hello,
    So for the past few weeks, I've been having BSODs.
    I built my PC myself about 10 months ago, all the parts are new and everything was fine for a long time. About a month back I started having a BSOD here and there so I started investigating.

    This is my rig:
    OS: Win 10 Pro 1909
    CPU: Ryzen 5 3600
    Motherboard: ASUS TUF B450M Plus Gaming
    Memory: Corsair Vengeance LPX 16GB 2x8GB DDR4 DRAM 3200MHz C16
    Graphics Card: EVGA RTX 2070 Super
    PSU: Antec EA750G Pro 750W Gold
    Hard Drives: Crucial P1 1TB 3D NAND NVMe PCIe M.2 SSD
    I have two monitors: 2K 144Hz and a regular 1080p 60hz.

    So at first, I tried to disable DOCP and revert everything back to stock because I thought my RAM is unstable. Turns out it wasn't it because on stock settings, I would still get BSODs.
    I ran Memtest86 about 3 times 4 runs each time, ran Testmem5 and ran HCI Design Memtest. All came without errors. I also swapped the sticks.

    I moved on to OCCT and the OCCT test for about 3 hours. No errors.

    I then tried Prime95. ran the test for 4 hours, CPU got a little toasty but overall looked fine. No errors.

    Then I tried FurMark. Stress tested my GPU for 1 hour. I saw no artifacts or crashes.

    I decided this wasn't an issue with my hardware, so I started testing drivers with Windows driver verifier. I ended reinstalling Windows from scratch after encountering a test that crashed my Windows, but no dump file was generated.

    It's been almost a week since I reinstalled my OS and things are not looking better. I used DDU to reinstall the Nvidia drivers, tried a bunch of different version, I installed the latest BIOS and Chipset version, but I still get BSODs.
    Those BSODs are mostly happening when I play a game like Risk of Rain 2, or use Bluestacks, or simply in a Zoom meeting. I remember it crashing during regular browsing only once. It's yet to crash during CSGO for example, and I don't have a lot of other games to test it on. It's fine on Fallout New Vegas, Borderlands 3, Fall Guys and that's about all the games I've played lately. I mostly play Risk of Rain 2 though, which crashes on it's own for some reason. Devs believe it's my hardware's fault which somewhat makes sense after they viewed the logs.

    I'm getting quit desperate to find the issue, I built my first PC and watching it crash all the time isn't pleasant. I was considering buying new RAM, replacing my GPU under warranty, replacing my mobo/CPU, but I can't pin point an exact issue with either of those components. I need your help..


    Here is the latest screenshot from BlueScreenView: https://i.imgur.com/7SL2JA6.png

    Here is a link to my MEMORY.DMP file: https://drive.google.com/file/d/1D6FVfFndCmbUgzM_MT-MfvYysJIFsc4D/view?usp=sharing
    Here are the minidump files separately, it contains the 5 BSODs: https://drive.google.com/file/d/13K1LmqhvEpnnEBAMORgh6C181Wy0_Qip/view?usp=sharing

    Hopefully I'll be able to find my answer here.
    Thanks.

    :)
     
    Beinish, Aug 31, 2020
    #1

  2. Constant bluescreens - still not fixed

    I don't think you understood my issue - my bluescreens are random, so I can't do a clean boot and provoke a bluescreen. I am not sure what the steps you suggested have anything to do with my problem and it is not clear how it will help. The PC does boot
    up normally, it just crashes randomly during the day.

    I am pretty sure the issue is related to a driver that could be incompatible with Win 10. Please check the older threads to further understand the issue.

    Thank you.
     
    Sofia C. Rocha, Aug 31, 2020
    #2
  3. bluescreen

    Hi,

    Thank you for writing to Microsoft Community.

    I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

    1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
    2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
    3. Are there any external devices connected to your computer?

    The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

    Refer the article Update drivers in Windows 10 on how to update Graphic card
    and Network drivers.

    You may also refer the article Troubleshoot blue screen errors
    for additional troubleshooting steps to fix the issue.

    You can reply to this post if you need further assistance

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Aug 31, 2020
    #3
  4. MegaMan Win User

    Constant BlueScreens - Need help understanding the cause

    Constant Bluescreens/Crashes

    New Build and having constant bluescreens / crashing

    Playing tf2 crash, run prime 95 within 60 seconds crash.

     
    MegaMan, Aug 31, 2020
    #4
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Constant BlueScreens - Need help understanding the cause

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