Windows 10: Constant BSODs while playing Warzone

Good evening,



While playing Call of Duty Warzone, I will run into a BSOD after a few rounds. I have gotten the following errors:

- IRQL Not Less Or Equal most common

- WHEA Uncorrectable

- DPC Watchdog

- System Service Exception



I am not a computer guy AT ALL, but from cursory research, it seems like I am dealing with a corrupted driver or faulty hardware. As an aside, I only get the BSODs while playing Warzone it is very demanding. They tend to come after I've played for about 25-30min.


Using Bluescreenview, I get the following errors:

- ntoskrnl.exe on all 4 mini dumps

- hal.dll on 1 mini dump

- PSHED.dll on latest mini dump




I purchased the PC 2 months ago from a guy that built it in November. It has the following specs:


CPU - Intel Core i9-9900K 3.6 GHz 8-Core Processor

CPU Cooler - Asus ROG Strix LC 240 80.95 CFM Liquid CPU Cooler

Motherboard - Asus ROG STRIX Z390-E GAMING ATX LGA1151 Motherboard

Memory - Corsair Vengeance LPX 32 GB 2 x 16 GB DDR4-3200 Memory

Storage - Samsung 970 Evo 1 TB M.2-2280 NVME Solid State Drive

Video Card - Asus GeForce RTX 2080 Ti 11 GB ROG Strix Gaming OC Video Card

Case - MSI Gungnir 100 ATX Mid Tower Case

Power Supply - Corsair RMx 2018 650 W 80+ Gold Certified Fully Modular ATX Power Supply


I don't suspect anything malicious on the seller's part. He has offered to buy back the system if problems persist, but I think we can figure out what the problem is. I have attached 3 minidump files via the following link: https://1drv.ms/u/s!AlNB1qMFsw5Lh1sWRBOvKdAvTs8R?e=ebBnbz


Is there any way that one of you can pinpoint the problem using these .dmp files? Worst case, I suppose I could reset Windows and just start from scratch, but I'd rather try to troubleshoot it first.



Any input or feedback would be a tremendous help. Thank you for your time.

:)

 

Cannot play Cod Warzone with DirectX 12 ??

I cannot play Cod Warzone, it is show that "The game couldn't start because your operating system does not support DirectX 12".

How can I fix this issue ??

 

KernelBase.dll is broken constant BSOD's constant game crashing.

Hi Darry,

User Profile corruption is one of the possible reasons why you are experiencing constant BSOD's on your computer. You mentioned that you ran the
System File Checker (SFC) tool, but is still getting a stop code. To further troubleshoot the issue, we suggest that you create a new User Profile and check if the issue persists.

To create a user profile, follow these steps:

• Go to Settings. Click Accounts.
• Select Family & other people.
• Select the Add someone else to this PC tab.
• Name the user as Test.
• Leave the password field blank.
• Hit Next.
• Sign in as Test user.

You may also check this link
to fix BSOD errors. Choose the situation when you experienced the problem and follow the troubleshooting steps.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.