Windows 10: Constant crashing of computer

Discus and support Constant crashing of computer in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, my laptop has been having problems regarding memory as well as word documents, which resulted in my laptop randomly crashing. *My laptop is... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ryanlgh, May 21, 2020 at 10:18 AM.

  1. Ryanlgh Win User

    Constant crashing of computer


    Hi,

    my laptop has been having problems regarding memory as well as word documents, which resulted in my laptop randomly crashing.


    *My laptop is running office 2019*


    The sequence of events that occur during the crash is, the google page that I am on will immediately turn blank white with a messgae stating that the website crashed due to ‘lack of memory’. However, I can assure that the problems have nothing to do with my memory as less than a third of my memory is used up.


    Subsequntely, the word documents that I have open will immediately crash and a black rectangular box will appear on the screen.


    On other occassions, my computer will flicker black and white and then freeze and unfreeze. To which I nothing can be done, but to force shutdown my laptop.


    This problem also stops me from opening word document files and specifically word documents, other microsoft applications work perfectly fine. A message pops up stating that there is a problem with ‘permission’ and ‘lack of memory’, however it is a school document so the issue of permission is negated.


    Just to add to the issue, the prompts stating ‘The exception unknown software exception 0x000008” and ‘The exception unknown software exception 0xc06d007e pop up interchangeably.




    Things I have tried to solve the problem:

    - Run all types of scan using the windows security, to no avail

    - I have searched up how to solve the 0x0000008 in microsft community. To which I cleared the RAM memory and checked my Hardisk chkdsk

    - I have also tried to update my microsoft office and windows. However I am already on the latest version.

    - Tried word on safe mode

    - Disable all-ins

    - Performed a clean reboot

    I have done all the methods that were reccomended in the community. However, noone of them have worked and this problem has been inconveniencing me a lot. I have multiple word documents and reports to type out, but they always unexpectedly crash. Twice occured during timed tests.


    Relevant photos:

    Constant crashing of computer [​IMG]Constant crashing of computer [​IMG]Constant crashing of computer [​IMG]Constant crashing of computer [​IMG]Constant crashing of computer [​IMG]Constant crashing of computer [​IMG]Constant crashing of computer [​IMG]Constant crashing of computer [​IMG]Constant crashing of computer [​IMG]

    :)
     
  2. Chadi Win User

    Constant Crashing & Sleep Wake Issues

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363
    Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0


    First Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.
    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    Second Problem:constantly crashing, blue screen of death.

    Last info from Diagnostic Data Viewer:

    Antimalware Service Executable

    Description
    Faulting Application Path: C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2001.10-0\MsMpEng.exe
    Creation Time: 3/14/2020 1:39:54 PM
    Problem: MpTelemetry
    Status: Report sent

    Problem signature
    Problem Event Name: MpTelemetry
    Problem Signature 01: unspecified
    Problem Signature 02: HardeningTelemetry
    Problem Signature 03: HardeningTelemetryDisableAS
    Problem Signature 04: 4.18.2001.10
    Problem Signature 05: unspecified
    Problem Signature 06: unspecified
    Problem Signature 07: unspecified

    Extra information about the problem
    Bucket ID: fdb8de8b2cbae82736f81cfce42d2152 (1655104735544156498)


    Constant crashing of computer [​IMG]

    Constant crashing of computer [​IMG]

    Constant crashing of computer [​IMG]

    Constant crashing of computer [​IMG]

    Constant crashing of computer [​IMG]
     
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
  4. mbmeadows Win User

    Constant crashing of computer

    Constant script errors and slow loading pages in 10 internet explorer 11

    I have done the steps listed above. They have not helped and I am still getting constant script errors, along with slow loading pages. Are there any other suggestions?
     
Thema:

Constant crashing of computer

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