Windows 10: Constant disabled graphics card/drivers in device manager leading to no signal

Every couple hours to days I will have a disabled graphics card. It black screens goes to a loop of no signal until manual pc shutoff where it sets monitor to 1hznormally 165hz. Device managers always shows that the drivers were disabled, enabling it shows code 31. A fix is updating driver in device manager, choosing driver from pc then choosing the one of two options which are the same version/graphics card one works one doesn'tor you can let windows choose for you, don't no if the two drivers is the reason, don't have two graphics cards. It then repeats the cycle.I have done cleanup an

:)

 

Cant find graphics card on device manager!

Hi Anthony,

Thank you for posting your query in Microsoft Community.

To assist you better, please share the information:

• What is the make and model of your computer?
• Do you get any error message while playing or to launch a game?

I suggest you to unhide the hidden drivers in Device Manager by following the steps provided below and check if the Graphic card driver is visible:

• Press Windows key + X and select Device Manager.
• Click on View and click on Show Hidden Devices.

Hope this helps. Get back to us with the requested information and we'll be glad to assist you.

 

Graphics card information.

Hi David,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

The error might occur if the Graphic card is cannot update the driver automatically.

I suggest you to update the graphic card manually by following the steps below:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

Also, can download the latest version of the graphic card from the manufacturer website.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.

 

Nvidia Graphics Card

Hello Brian,

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on the Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.