Windows 10: Constant Disconnects with MS Wireless Display Adpaters

I work at a school and we have 90+ of the V2 wireless adapters. teachers are using either Dell 5490 or HP ProBook G2 laptops with Windows 10 1703. Most of the adapters are powered from Epson EB-675Wi projectors.

issue is that teachers are reporting that the connection using the MS Wireless display adapters is to inconsistent and they're reverting to using the HDMI cable to a wall plate. I've also surveyed the teacher staff and this is a common issue that has come up.


Teachers are able to connect but it could be 3mins or 25mins or 2hours and the connection randomly disconnects. for these staff we have updated Wifi and Video drivers but with no change to the issue. In some select classrooms we have connected the Adapters to a powered wall socket instead of the projector, still having issues.


Each classroom has an Access point that is currently broadcasting a 5ghz and 2.4ghz networks.


Is there a way to read the Logs of the Wireless Display Adapter to work out why the disconnects are happening?

We've invested alot of money into providing a Wireless display connection for staff but are unable to use it as expected.

:)

 

(SOLVED/CLOSED)looking for help with Android phone CONSTANT wireless signal notification

Yeah, thats not a solution she is interested in......I've suggested that course of action. Thanks though.

Just to clarify, I feel that there MUST be a step, or series of steps to turn off JUST the wireless notification sound. Thats what Im driving @ here.

 

MS Wireless Display adapter stopped 2018

Hi David,

A few possible reasons can be the cause of this problem including a recent update that introduced compatibility issues with the Wireless Display driver. In line with this, we recommend that you update or reinstall the Microsoft Wireless Display Adapter driver
on your PC. Here's how:

• 
  With the Wireless Display Adapter plugged in and powered on, select the
  Start button, type Device Manager, and select it from the list of results.
  
• 
  Expand one of the categories to find the Microsoft Wireless Display Adapter device, then right-click on it, and select
  Update Driver.
  
• 
  Select Search automatically for updated driver software.
  

If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the name of the device, and select
Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

In addition, we suggest that you run the hardware troubleshooter. This tool can help diagnose and fix hardware issues.

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• Click Hardware and Sound.
• Under Device, click Hardware and Devices.

If the issue persists, you may refer to the following link for additional troubleshooting steps that you can try:

Troubleshooting Wireless Display Adapters.

Let us know how it goes so we can assist you further.

If you think this was helpful, do not hesitate to "mark it as answer" to help those who are facing the same problem.

 

Wireless display adapters keep disconnecting

Hi Luke,

It's possible that the devices aren't fully compatible, causing the disconnection. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Just to confirm, are you using a Microsoft Wireless Display Adapter, or is it a third-party device?
• Did you make any changes to the computers before this started happening?
• Which build version of Windows 10 are using on your computers? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• Does it get disconnected when using a particular program?
• Did you receive any error messages? If yes, please post a screenshot.
• Since you mentioned you've done some troubleshooting steps, can you list them all so that we could move on to the next ones?