Windows 10: Constant PC crashing/freezing

Discus and support Constant PC crashing/freezing in Windows 10 Support to solve the problem; Hello! Brief description of problem: Over the past few months my PC has been randomly crashing/freezing. It doesn't seem to matter how large of a... Discussion in 'Windows 10 Support' started by beeze, Mar 4, 2018.

  1. beeze Win User

    Constant PC crashing/freezing


    Brief description of problem: Over the past few months my PC has been randomly crashing/freezing. It doesn't seem to matter how large of a load it is trying to take on; whether i'm only writing a paper while listening to music, or i'm playing Counter Strike on one monitor and have multiple processes open on the other. The up time ranges anywhere between 1 minute to 12 hours.

    PC Specs:
    CPU - AMD FX-6300
    RAM - 16gb HyperX ddr3-1886
    Video Card - Radeon R7 370
    HHD - 1 TB
    Power Supply - 500w

    Continued Description of Problem: I recently ran a memtest on my ram and found out that one of the sticks were bad(It has been replaced with the ram currently listed above) this resolved about half of the issues I was facing. Before the ram was replaced I was getting a multitude of blue screens alongside the random freezing. The next and most recent step I've taken to restore my PC was replacing the hard drive. It doesn't seem to have fixed anything; one change I noticed after installing windows onto the new hard drive is that the time/timestamp on any browser, program or desktop doesn't display correctly. It has been replaced with some odd symbols- ex; Screenshot - 16eb15deb6d9e5e2fcaae2618a12b0ce - Gyazo , Screenshot - 63eff3026946796a175cdb11e13473b4 - Gyazo . With all this in mind I am assuming that we can exclude the RAM and HHD from potential problems.

    Additional Details on the Crashing/Freezing: As stated before it doesn't matter how much strain is on the PC, but crashing does seem more prevalent when playing games. When It does freeze/crash and there is audio playing the video will freeze but the audio will just mimic the last frequency it received. Sometimes it freezes and will go back to normal(This is a pretty rare occurrence).

    Thank you in advance for any advice/help; If you would like any additional information on specs/freeze details.

    beeze, Mar 4, 2018
  2. Chrissche Win User

    Youtube makes IE crash after WP 8.1 update on Lumia 1320

    I believe this to be a software issue. I've been getting many constant crashes and freezes and I keep resetting and clearing.
    Chrissche, Mar 4, 2018
  3. When will there be a fix to correct the constant crashes and freezing of computers (mine) using Windows 10?

    When will there be a fix to correct the constant crashes and freezing of computers (mine) using Windows 10? Was this system a 'rush' instead of being thought through for 2016. I am not impressed only upset.

    Original thread: Windows 10 Crashes
    Joyce Fair, Mar 4, 2018
  4. zbook New Member

    Constant PC crashing/freezing

    1) Run the beta version of the log collector and post a zip into this thread:
    Use extract > open
    log collector
    In case the beta log collector does not work us the DM log collector:
    BSOD - Posting Instructions - Windows 10 Forums

    2) Re-post any links or images using one drive or drop box share links

    3) Update the system specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    4) Open administrative command prompt and type or copy and paste:
    5) sfc /scannow
    6) dism /online /cleanup-image /restorehealth
    7) chkdsk /scan
    8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    zbook, Mar 4, 2018

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