Windows 10: constant problems with a work or school account

Discus and support constant problems with a work or school account in Windows 10 Installation and Upgrade to solve the problem; I have owned my SurfaceGo for 10 months with no problems until a recent update. I have three emails. My personal email account has no problems, but I... Discussion in 'Windows 10 Installation and Upgrade' started by JoshFranklin3, Aug 31, 2020.

  1. constant problems with a work or school account


    I have owned my SurfaceGo for 10 months with no problems until a recent update.

    I have three emails. My personal email account has no problems, but I my work or school emails constantly say there is a problem and it needs to be fixed on my SurfaceGo. I put in my credentials for both separately, and then this error code comes up:


    Something went wrong:

    Error code: 0x80090016


    It will not let me receive or send emails from two of the three email accounts, while the hotmail account personal is fine.


    I tried to remove the accounts and add them all over again, to no avail - it happens soon after everything is loaded again.


    I tried to remove the windows updates, but the problem remains. So, I have restored the current updates.


    Please help.

    thanks,

    :)
     
    JoshFranklin3, Aug 31, 2020
    #1

  2. 2 school accounts

    Hello Harry,



    Thank you for writing to Microsoft Community Forums.



    If you are facing issues with syncing data of OneDrive from your School account, then I suggest you to follow the steps to

    fix OneDrive sync problems
    .



    However, if you want to add your School’s OneDrive account to your Windows 10 computer, then please follow the steps

    how do I merge my personal and school Microsoft accounts?




    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Aug 31, 2020
    #2
  3. Nikhar_K Win User
    Fix "Work or School account problem" after deleting an e-mail account.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving an error related to your email account. I’ll certainly assist you with the issue.



    However, please let us know:



    • When you say “I deleted the e-mail account” do you mean deleting the Microsoft account or deleting the account from your computer?
    • Are you using a Microsoft account to login to the computer?


    Meanwhile, I would suggest you to refer the troubleshooting steps mentioned below and see if that helps:



    1. Press Windows logo key + I, to open
      Settings.
    2. Click on Accounts, and select
      Access work or school
      from the left pane.
    3. Now, click on the email account and select
      Disconnect
      .
    4. Follow the on-screen instructions.


    If this doesn’t work, you may want to try converting the account to a local account and see if that helps. Refer the steps mentioned below:



    1. Press Windows logo key + I, to open
      Settings.
    2. Click on Accounts and select
      Your info
      from the left pane.
    3. Click on Sign in with a local account instead.
    4. Follow the on-screen instructions to complete the process.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 31, 2020
    #3
  4. constant problems with a work or school account

    Notification about work or school account whenever I start windows

    Recently I have been getting the following notification whenever I log in to windows 10:

    However, when I go there (or search for solutions online) I tend to end up with a step where I need to log into the specific account.

    However, it is not my account but of someone who used my laptop recently, and who I don't want to bother with this.

    I have full rights to my laptop, and am looking for a way to get rid of the notification.
     
    Dennis Jaheruddin, Aug 31, 2020
    #4
Thema:

constant problems with a work or school account

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