Windows 10: Constantly getting blue screen

Discus and support Constantly getting blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; I've bought a laptop not too long ago. And it started having almost right away. I reset it ( through the reset option in windows 10), it helped for... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by flametrower, Oct 5, 2017.

  1. Constantly getting blue screen

    I've bought a laptop not too long ago. And it started having almost right away. I reset it ( through the reset option in windows 10), it helped for some time. But then it started getting blue screen again. It doesn't have a pattern, it's always random, new errors every time. The laptop isn't overheating and doesn't have viruses.
    I did a hardware check using memtest 86 and I didn't get any errors. My laptop is dell inspiron 15 3000 if it helps.
    Any advice welcome.

    flametrower, Oct 5, 2017

  2. Lenovo b50-45 keeps restarting and keeps getting bluescreen error

    Hi unfortunately I can't get to any of the points mentioned .

    it doesn't start automatic recovery and I can't get to the desktop - it is just constantly repeating the blue screen with different error messages and restarting

    I have tried manually getting it to take me to the recovery options but it doesn't load them and goes to the blue screen
    JohnBrunlees, Oct 5, 2017
  3. HollyS123 Win User
    Blue screen of death

    I own an Acer Switch Alpha 12, and I am constantly getting the “Blue screen of Death” I get this mostly when using Netflix. I have already resetted my laptop and wiped everything, even after that I still got the blue screen error.

    **The error code at the bottom is- Error driver power**
    HollyS123, Oct 5, 2017
  4. philc43 Win User

    Constantly getting blue screen

    Hello flametrower,

    There are multiple errors and it will be a case of working through them one by one. Working from your most recent BSOD these are the findings:

    This one is most likely due to a Bluetooth driver. Please update btfilter.sys - this will be a QUALCOMM / Atheros device - check with your laptop documentation.

    This one is most likely to do with the hard disk and I would suggest you update the Intel RST driver (iaStorA.sys) either from the laptop manufacturer or Intel website.

    3. KMODE_EXCEPTION_NOT_HANDLED (1e) - this BSOD has occurred twice
    This is a common bugcheck and in your case most likely due to the athw10x.sys driver - please update the Qualcomm / Atheros network driver.

    There is no obvious driver identified in the crash dump for this one but doing the items above may help.
    philc43, Oct 5, 2017
  5. Gonna try that and see if it help. But where can i get the qualcomm drivers? It seems like the only available update on manufacture site is the intel Rapid Storage technology driver.
    flametrower, Oct 5, 2017
  6. Thanks for the help, looks like it did it. I haven't had a blue screen in about 2 days, will wait a little more and see if i don't get any errors.
    flametrower, Oct 7, 2017
  7. philc43 Win User
    *Thumbs That's good - which drivers did you replace?
    philc43, Oct 8, 2017
  8. Constantly getting blue screen

    2 days ago I've bought new laptop.... I've always getting blue screen with new error while using my laptop...... Plss solve it my problem.... My laptop was Lenovo ideapad 310-15ISK
    Subrato Shau, Oct 30, 2017
  9. philc43 Win User
    Hello Subrato,

    Please start a new thread and follow the instructions at the top so we can examine your system. However, a new laptop should not do this so you have every right to return it or ask for the laptop to be fixed.
    philc43, Apr 5, 2018

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