Windows 10: Constantly restarts watching videos, no BSOD, no dump files

KennaMay · Sep 20, 2022

I'm scratching my head over this, please help.I have a desktop computer. Over the course of this year it's randomly restarted a couple of times, but never enough to cause much worry. In the last month or so it's been crashing more and more often, at least once a day, and always when I'm watching a video. I just started a new video game this week and I can't play more than an hour without my computer crashing.I have WhoCrashed, but my PC isn't making dump files no blue screen, just a sudden freeze, and a second later the system is booting back up. I've checked my Event Viewer, but I'm not sur

:)

axe0 · Sep 20, 2022

BSOD but system doesn't restart after dump

Interesting, I thought the dump would still be there since it's similar to kernel panics in Unix OSes where it will just panic without restarting as the dump file is always written from what the BSOD says. What I meant to say is that since I leave my system on 24x7x365, I might not remember it experienced a BSOD so if it stays at the BSOD, all I do is hold the power button for 10 seconds so it turns off and then restart on my own, then the first thing I do will be to try to troubleshoot.
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The difference between a kernel dump and a small dump

Kernel memory dump
A kernel dump contains only the kernel-mode read / write pages present in physical memory at the time of the crash. Since this is a kernel-mode only dump, there are no pages belonging to user-mode processes. However, it is unlikely that the user-mode process pages would be required since a system crash (bugcheck) is usually caused by kernel-mode code. The list of running processes, state of the current thread and list of loaded drivers are stored in nonpaged memory that saves in a kernel memory dump. The size of a kernel memory dump will vary based on the amount of kernel-mode memory allocated by Windows and the drivers that are present on the system.

If a second crash occurs and another kernel memory dump (or complete memory dump) file is created, the previous contents of the C:\Windows\MEMORY.DMP file are overwritten.

Small memory dump
A small memory dump (Minidump) is a C:\Windows\Minidump dump file that contains the stop code, parameters, list of loaded device drivers, information about the current process and thread, and the kernel stack for the thread that caused the crash.
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This option is standard checked with memory.dmp files, thats why they'll be overwritten.
Attachment 35936

axe0 · Sep 20, 2022

BAD_POOL_HEADER BSOD, Dump File attached

Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

Uninstall Daemon Tools

Download the SPTD standalone installer and follow these steps:

Double click the executable to open it

Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

Please open BitDefender and go to the modules,

Go to the firewall settings,

Uncheck 'Block port scans in the network',

Reboot your system <-- IMPORTANT

hat · Sep 20, 2022

Memory dump file?

My uncle keeps getting BSODs from his video card, and the screen will be all garbled and corrupted so he can't read what it says. He's trying to access the memory dump file do he can read it, anyone know how?

Windows 10: Constantly restarts watching videos, no BSOD, no dump files

Constantly restarts watching videos, no BSOD, no dump files

Constantly restarts watching videos, no BSOD, no dump files

Constantly restarts watching videos, no BSOD, no dump files

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