Windows 10: Contacting Microsoft

I have Windows 10 system and have a support contract for which I pay Microsoft a fee every year. Previously I have always been able to arrange a scheduled telephone call or a call back within specified hours to resolve any problems and I have been very satisfied with the level of service. Now that seems to have changed. I have just tried to arrange such a call but all I have achieved are a lot of robotic questions which don't actually relate to the matter I want help with. How do I get to speak to anyone in Microsoft?

Lou Rodriquez

:)

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

new contacts not useable

Thanks for your suggestions Ken. I tried them but I still cannot email new additions to my contacts list

 

new contacts not useable

Good Morning Ken & Helmut,
Ken, the "Mail" contacts list works for all current contacts - but not for newly inserted contacts, even after a reset of the laptop.

Helmut, Thanks for your suggestions, I will try them as soon as I get a chance.