Windows 10: content usage rights & Win Media Player

I can't play wma file on windows media player. I get this message:


TRY PLAYING THIS WITH A DIFFERENT PLAYER. THIS APPLICATION DOESN'T HAVE CONTENT USAGE RIGHTS.


This music is music that I own. I copied it off of my desktop onto a flash drive so I could do a clean wipe of the hard drive.

I was using Windows 7 prior to reformatting and partitioning the hard drive. Windows 10 is the new OS that I installed.


Now, however, I can't play my music. I should already have content usage rights! What's up with that?

:)

 

Media player

Hi,

For us to isolate the issue further, we’d like to know the following:

• What is the version of your Windows Media Player?
• Did you get any error message? If yes, kindly specify.

In the meantime, I would suggest you to uninstall and reinstall the
Windows Media player. Here are the steps how to:

• Press Win button + R on your keyboard.
• In the text box, type Control.
• On the left pane, click Turn Windows features on or off option to see Windows Features window.
• Expand Media Feature list, then uncheck Windows Media Player box. It will give a prompt message;
  this will also turn of Windows Media Center click yes as you will need
  to reinstall it after.
• Reboot PC.
• You need to reinstall Windows Media Player. Open Windows Features, tick the Windows Media Player and Windows Media Center, then install it from there.

Let us know how it goes.

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.

 

Lost Media Rights to sync songs via Media Player

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

What is the complete and exact error message that you received?

How does the Player Use Media Usage Rights.

When you try to use a protected file in the Player, the Player checks to see if you have valid media usage rights installed on your computer. If the media usage rights permit you to perform the action that you've requested (for example, syncing the file
to a device), the Player performs that action for you.

If the Player doesn't find valid media usage rights on your computer, or if the rights don't permit you to perform the action that you've requested, the Player doesn't perform the action. Typically, the Player will either display an error message that
indicates why it couldn't perform the action or it will display an Error button

or an Information button


next to the protected file that you can click or point to for more information.

I would suggest that you try to download the Media Usage Rights and check if it helps. In your case the Player typically displays a message that lists your options. Just follow the instructions.

If the Player directs you to an online store, you might be required to enter your account name and password to proceed. The online store might require you to update your billing information or pay a fee to download additional usage rights, such as the right
to burn a song to an audio CD.

The Player can't download media usage rights automatically if the Download usage rights automatically when I play or sync a file check box isn't selected To verify that you can download usage rights automatically, do the following:

• On the search bar type Windows Media Player.
• If the Player is currently open and you’re in Now Playing mode, click the
  Switch to Library in the upper-right corner of the Player.
• 
  In the Player Library, click Organize, click
  Options, and then click the Privacy tab.
  
• 
  Verify that the Download usage rights automatically when I play or sync a file check box is selected.
  

Hope this information helps.