Windows 10: Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new...

Discus and support Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... in Windows 10 BSOD Crashes and Debugging to solve the problem; Not doing anything in particular it seems to be random!... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Aaron_MT, Jan 11, 2021.

  1. Aaron_MT Win User

    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new...


    Not doing anything in particular it seems to be random!

    :)
     
    Aaron_MT, Jan 11, 2021
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jan 11, 2021
    #2
  3. kulasdq Win User
    nmi_hardware_failure

    yes, im still running some other tests and taking screen prints.

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    Memtest86

    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    Intel Processor Diag

    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    Windows Diag

    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


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    Seatool

    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    HD Tune

    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


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    UEFI

    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new... [​IMG]


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    uploading memory dump file, but its pretty big. over 1g

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    rerunning tuneup now
     
    kulasdq, Jan 11, 2021
    #3
  4. jimhoyle Win User

    Continuing getting restart screen saying NMI_HARDWARE_FAILURE, please help, this is a new...

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Jan 11, 2021
    #4
Thema:

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