Windows 10: Contol + Shift key combinations functions not working

Discus and support Contol + Shift key combinations functions not working in Windows 10 Support to solve the problem; I have just purchased a new HP Envy Laptop model 15-A E05SA. and have upgraded to Windows 10 from 8.1. However, for some reason the Control + Shift... Discussion in 'Windows 10 Support' started by un1corn Guest, Dec 10, 2015.

  1. UN1CORN GUEST
    un1corn Guest Win User

    Contol + Shift key combinations functions not working


    I have just purchased a new HP Envy Laptop model 15-A E05SA. and have upgraded to Windows 10 from 8.1.
    However, for some reason the Control + Shift key plus other key combination functions do not seem work.
    For example Ctrl+Shift+f9 should remove all hyperlinks from selected document text also Ctrl+Shift+ should magnify page, etc but do not work.
    The Ctrl key, Shift key and function keys work normally individually but not in a combination.
    I would welcome any guidance.
    Thanks.

    :)
     
    un1corn Guest, Dec 10, 2015
    #1
  2. JOHN ADO
    John Ado Win User

    Disable Snipping tool shortcut

    Can you tell us the program? We'll try to replicate the issue. Also, does the program require to use the Windows key? Were you able to assign a shortcut for other Windows key combination? Combinations like, Windows key + P, or S, or X? Can you assign shortcut
    without Windows key included?

    Does the program require a set of shortcut combinations? Like the Windows key + Shift + S, does the program's function require this set of combination to work?

    Does a program's function work if you assign another set of shortcut combination?
     
    John Ado, Dec 10, 2015
    #2
  3. SACHIN VENKATESH
    Sachin Venkatesh Win User
    Some shift key combinations do not work

    Hi Jennevan,

    Thank you for posting in Microsoft Community.

    As you have stated that the other keyboard works fine in the same computer and the keyboard which you were using doesn't work properly, I suspect it is a Hardware issue.

    Meanwhile I would suggest you to check in Safe Mode
    and let us know the result what happens.

    If you are facing the same issue in safe mode then I would suggest you to refer the manufacturer of the Keyboard and check if it helps you.

    Refer: Natec Genisis Support

    Keep us posted to help you better.
     
    Sachin Venkatesh, Dec 10, 2015
    #3
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Contol + Shift key combinations functions not working

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