Windows 10: Control key zooms and Start menu scrolling issue

Discus and support Control key zooms and Start menu scrolling issue in Windows 10 Support to solve the problem; I've got an ASUS ROG GL502VV DB71 laptop with Windows 10 Home 64 bit. I believe this happened after the latest Windows update! 1 - Anytime I press my... Discussion in 'Windows 10 Support' started by Crockett, Nov 8, 2019.

  1. Crockett Win User

    Control key zooms and Start menu scrolling issue


    I've got an ASUS ROG GL502VV DB71 laptop with Windows 10 Home 64 bit. I believe this happened after the latest Windows update!
    1 - Anytime I press my Control key my screen zooms in and it never did that before. I can’t press Control-c or Control-v or Control-Alt-Del without the screen zooming in!
    2 - My scroll wheel doesn't work correctly in the Start menu. I can scroll down but it quickly scrolls back up by itself unless I move my cursor off the Start menu. When I move the cursor off the menu, it stays there --- otherwise it scrolls back up by itself. Same with the settings menu but works correctly in Word and other screens such as in my Firefox browser. I’ve reset the mouse to “on” (even though it was already "on") in the Settings/Devices/ Mouse/Scroll inactive windows when I hover over them – but that didn’t fix the scrolling issue.
    3 - I’ve tried the Windows help page but in the "Windows Version" window to choose a Windows version -- when I click in the window, it briefly opens the options below but quickly closes by itself. It won't stay open for me to make a choice. Same with any other “choice”window. Therefore I can’t send the question on the Windows help page.
    I’ve tried to roll back the latest update and also tried the “Repair” option. I’ve also tried to reset my computer but it wanted to uninstall a number of installed programs I’ve been using successfully for years.
    Nothing helped. How do I fix these issues! Thanks in advance!

    :)
     
    Crockett, Nov 8, 2019
    #1

  2. Tablet mode Scroll Often Zooms

    Hi Mark,

    Are you using the touchpad to scroll? Could it be that the Pinch Zoom feature is enabled? To check, follow these steps:

    1. Press Start button on the keyboard, type Touchpad settings and select the top most search result.
    2. Scroll down until you find the Pinch to zoom option.
    3. Uncheck the box next to Pinch to zoom.
    4. Close the window and check if the changes are effective.

    Let me know how it turns out.
     
    Aileen Alf, Nov 8, 2019
    #2
  3. Badly zoomed in on all Office products and Explorer

    Hi,

    I suggest you to try the below steps and check if it helps.

    • If you have a mouse with a wheel, hold down the Ctrl key, and then scroll the wheel to zoom in or out.
    • From the keyboard, you can increase or decrease the zoom value in 10% increments. To zoom in, press Ctrl + (+). To zoom out, press Ctrl + (-). To restore the zoom to 100%, press Ctrl+0.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Nov 8, 2019
    #3
  4. Control key zooms and Start menu scrolling issue

    Tablet mode Scroll Often Zooms

    Interesting except I'm using the surface of the tablet itself to Scroll.

    I've not coded on Windows in over 10 yrs, here's what I guess is going on:

    - Windows interprets my one fingered slow drag as a pinch

    - The apps DrawBoard and Edge Interpret a pinch as a zoom

    So I'm guessing the bug is a windows problem. I checked both DrawBoard and Edge - there is nothing around zooming for me to disable.
     
    MarkLevison, Nov 8, 2019
    #4
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Control key zooms and Start menu scrolling issue

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