Windows 10: Corasair HS35 headset mic problems

I have an Acer Aspire VX laptop and a Corsair HS35 headset that refuse to work together The audio will play through the headset just fine but I cannot get the microphone to work. When plugged into the 3.5mm port on my laptop I do not see the headset show up in the drop down menu under sound settings so I cannot select it to see it's properties. I have already tried the following with no luck:- Choosing headset on the pop-up menu when plugged in as well as every other option- Updating drivers- Resetting default device- Muting and unmuting it- Reinstalling corsair and Realtek audio managing so

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Headset mic

PC Specs will help us help you.

What is the brand/model of the headset mic combo?

What front panel audio jack(s) do you have? Some are only mic or only headset, some can be either mic or headset whichever is plugged in and some are combination headset/mic.

 

USB Mic Problems.

The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.

 

Headset mic

Depends on the specs of your hardware, you have not given enough detail.

PCs are normally separate Headphone and Mic sockets.
Laptops a Combo socket (TRRS).

Headsets usually come with adapters to cater for both scenarios.

My headset has a Combo plug (TRRS), and an adapter for separate Headphones and Mic sockets.

You can plug the Headset Combo plug in to a Headphone only socket, but the Mic won't work. there is no second R contact.